Training Technical Specialist

Disney Parks and Resorts; Vancouver; Hybrid; CAD 59,000 - 77,000; Full time

Job summary

A leading entertainment company in Metro Vancouver seeks a Technical Specialist for a hybrid role. You'll maintain the computing environment for effective training and manage internal tools, particularly Confluence. The position requires a Bachelor's in Computer Science plus familiarity with film production, Linux, and scripting languages. Strong communication skills are essential. Join a dynamic and diverse team and contribute to exciting projects at the forefront of visual effects.

Qualifications

• Familiarity with film production/post production and computer graphics.
• Strong scripting language (e.g., Python, Javascript) required.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain Training's computing environment for effective training.
• Support and enhance Confluence, the content management system.
• Monitor disk space and production shots status.

Skills

Linux

Windows operating systems

Python

Javascript

Jenkins

3D modeling/animation software (Maya)

Education

Bachelor's degree in Computer Science or equivalent

Job description

Job Summary: This role is considered Hybrid, which means the employee will work 2-3 days onsite at a Company designated location and occasionally from home.

Position Summary / Job Purpose

ILM Vancouver's Studio Talent Group is seeking a Technical Specialist to perform two key roles: 1) to maintain Training's computing environment to ensure that we are prepared to provide effective training for ILM's global studios, and 2) maintain and develop the Studio Talent Group's tool set, including our internal technical documentation Content Management System.

This challenging position will offer the opportunity to discover, develop, and expand one's skills in a dynamic, diverse, and collaborative environment.

Primary Responsibilities

Content Management System - Confluence

• Support and enhance Confluence, ILM's technical content management system, including new releases/upgrades as necessary.
• Troubleshoot Confluence related support questions.
• Collaborate with developers in Production Engineering and Information Systems to ensure Confluence is working as it should.
• Stay up-to-date on the latest tools in web development.

Training Environment

Duties include but are not limited to the following:

• Ensure that training directories are up-to-date with current generics.
• Monitor disk space and report status to all who need to know.
• Monitor show-specific scripts.
• Modify scripts where needed to make sure everything is working and appropriate improvements are developed.
• Maintain proficiency in shot and asset management systems.
• Ingest production shots and assets into the training show environment.
• Politely remind trainers and trainees to clean up their files.
• Remove expired onboarding directories and Shotgrid tasks.
• Quickly and efficiently perform all tasks as directed, assisting the trainers with scripts/software, resource updates, departmental procedures, and so on.
• Facilitate integration of new software, hardware and procedures into ILM & show specific pipelines as needed.

Training Department Tool Suite

• Maintain our tool suite, including new releases/upgrades as necessary.
• Troubleshoot any related support questions.

Training Department Support

• Supporting Studio Talent Group team with projects as needed.
• Maintain and update Wordpress sites including STG's site, survey tools, ensuring content is current and relevant.
• Trim and Post presentation recordings to Confluence.
• Provide media updates to the ILM Production Workflow document.
• Participate in Production Engineering meetings as needed to stay informed regarding any developments in technology.
• Lead internal information sessions for Confluence and Linux.

Education, Experience and Skills

• Bachelor's degree in Computer Science or equivalent degree plus 1 year of related experience.
• Familiarity with film production/post production and computer graphics.
• Aesthetic eye and/or artistic background highly desired.
• Proven knowledge of and experience with Linux and Windows operating systems.
• Strong scripting language (e.g., Python, Javascript) is a must.
• Knowledge of, and experience automation with Jenkins.
• Knowledge of, and experience with, 3D modeling/animation software (i.e. Maya).
• Excellent verbal and written communication skills required. Strong interpersonal skills and the ability to effectively interact with diverse personalities.
• Strong time management skills; Ability to multi-task and prioritize.
• Proven ability to work autonomously and in team settings.

JoinILM

The hiring range for this position in Vancouver is C$59,900 to C$76,600 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A full range of medical, financial, and/or other variable pay or benefits, may be offered dependent on the level and position offered.

About Industrial Light & Magic

Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ILM (Vancouver) Inc. , which is part of a business we call Industrial Light & Magic .