Training Coordinator

Brandt Group of Companies; Saskatoon; On-site; CAD 55,000 - 70,000; Full time

Job summary

A prominent training provider is seeking a Training Coordinator in Saskatoon, responsible for enhancing the Operator Safety Training business in Saskatchewan. This role involves administering sales processes, educating clients on tailored training solutions, and developing marketing strategies. Strong communication skills and the ability to maintain client relationships are essential. The coordinator will also manage training schedules and handle inquiries, playing a crucial role in increasing sales and customer satisfaction.

Qualifications

• Strong communication skills to educate and advise clients.
• Ability to develop and maintain client relationships.
• Experience in managing sales processes and customer inquiries.

Responsibilities

• Administer sales processes and issue certificates.
• Educate clients on tailored training solutions.
• Develop marketing strategies for training programs.
• Coordinate training schedules and manage payments.

Job description

Brandt is currently seeking a Training Coordinator for our Saskatoon location.

This position is responsible for the growth of the Operator Safety Training business in the Saskatchewan region.

Duties & Responsibilities

• Administration of sales processes and certificate issuing
• Keep current on clients' business activities and needs
• Educate and advise clients by understanding their needs and recommending customized training solutions from our safety, compliance, and workforce development programs.
• Develop and maintain strong relationships with new and existing clients with the goal of increasing sales and customer satisfaction
• Regularly prospect and cold call new clients to discuss new promotions and program
• Develop marketing and promotion strategies for the designated region
• Prepare customer status reports, including but not limited to sales call activity, closing, follow-up, and prospect reports as required
• Coordinate the delivery of ongoing local product knowledge and application training
• Handle all training inquiries for the Operator Safety training business line in the region and book/assign applicable courses via the Learning Management Systems (LMS)
• Develop and coordinate with customers the training schedule for regional training centers and coordinate in-class, on-site training sessions.
• Manage and process payments in accordance with company procedures
• Other duties as required