Training and Engagement Consultant

IFG International Financial Group Ltd; Canada; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Toronto is seeking an Intermediate Training and Engagement Consultant for a 6-month contract. The role involves planning training events, developing resources for Microsoft Viva Engage, and providing support to employees during platform adoption. Candidates should have 3-5 years of experience in training or change management and proficient in Microsoft tools. This role requires two days in-office presence and offers a rewarding challenge in an exciting environment.

Qualifications

• 3-5 years of experience in training, event coordination, or change management.
• Strong understanding of internal communications and employee experience.
• Familiarity with adult learning principles and instructional design.

Responsibilities

• Assist in planning and executing training events and roadshows.
• Develop training resources to facilitate platform adoption.
• Respond to employee inquiries regarding the new platform.

Skills

Training experience

Event coordination

Change management

Proficiency in Microsoft 365

Strong communication skills

Tools

Microsoft Viva Engage

Microsoft PowerPoint

Job description

Our client, a leading financial institution, is seeking an IntermediateTraining and Engagement Consultant to join their team for 6 months of contract with possibility of extension. This role is to support launch of a new enterprise-wide platform for the entire bank this summer - Microsoft Viva Engage. The role is 2 days in office in Downtown, Toronto.

Job responsibilities:
Event Coordination & Engagement

• Assist in planning, organizing, and executing training events, roadshows, and AMA sessions to promote Microsoft Viva Engage.
• Work with internal stakeholders to identify training needs and tailor content accordingly.
• Gather and analyze feedback to assess training effectiveness and suggest improvements.
• Monitor engagement metrics and report on the success of training sessions.

Training & Support

• Develop training resources (guides, FAQs, presentations) to facilitate platform adoption.
• Provide hands-on support during training sessions, helping employees understand and use the new platform effectively.
• Conduct one-on-one and group coaching sessions to address specific employee needs.

Communication & Change Management

• Assist in engaging early-access users during the pilot phase of Microsoft Viva Engage.
• Respond to employee inquiries and provide guidance on the new platform.
• Collaborate with cross-functional teams to ensure consistent messaging and adoption strategies.

Must Have:

• At least 3-5 years of experience in training, event coordination, or change management, preferably within a corporate environment (cap is 7 years)
• Strong understanding of principles and purpose of internal / employee communications, employee experience, or similar areas
• Proficiency with Microsoft Viva Engage and familiar with enterprise social media networks and employee communication technology
• Proficiency in Microsoft 365, particularly Microsoft PowerPoint
• Familiarity with adult learning principles and instructional design

Nice to Have:

• Experience in the banking or financial services industry is a bonus.
• Strong communications skills
• Confident
• Assertive

If you are qualified and interested, please share your resume with [e-mail]