Tier 2 IT Support Technician — On‑Site & Field (Ski Resort)

Tourism Sun Peaks; Sun Peaks; On-site; CAD 65,000 - 70,000; Full time

Job summary

A mountain resort company in British Columbia is seeking an experienced Tier 2 IT Support Technician. The role involves technical support, system management, and collaboration with various teams in a stunning mountain environment. With responsibilities that range from on-site support to hardware installation, this position offers growth opportunities and a dynamic work experience. Employees enjoy numerous perks, including seasonal passes, vacation time, and training opportunities, contributing to a fulfilling work-life balance.

Benefits

Winter/Summer Season Lift, Trail and Golf passes

Three weeks of paid vacation

Benefits plan and wellness components

Company-supported training

Dining discounts

Retail discounts

Friends and family rates

Reciprocal programs with partnering ski areas

Eligibility for performance incentive bonus

Qualifications

• Proven discretion and confidentiality of personal information.
• Ability to ski or snowboard is considered an asset.

Responsibilities

• Provide on-site and in-office technical support.
• Organize and prioritize workloads using help desk systems.
• Manage hardware/software installation and troubleshooting.

Skills

Service Desk operations

End-user support

Communication skills

Interpersonal skills

Organizational skills

Education

Completion of accredited IT program

Job description

A mountain resort company in British Columbia is seeking an experienced Tier 2 IT Support Technician. The role involves technical support, system management, and collaboration with various teams in a stunning mountain environment. With responsibilities that range from on-site support to hardware installation, this position offers growth opportunities and a dynamic work experience. Employees enjoy numerous perks, including seasonal passes, vacation time, and training opportunities, contributing to a fulfilling work-life balance.