Temporary Support Associate - Tanger Outlets Ottawa

COACH; Ottawa; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading retail company in Ottawa seeks a Temporary Sales Support Associate. You will engage with customers, manage cash wrap duties, and maintain stock levels. The ideal candidate has 1-3 years of retail experience, preferably in luxury, and a flexible schedule for high retail traffic periods. Join us to unleash your creativity in a team-oriented environment.

Qualifications

• 1-3 years of previous retail experience, preferably in a luxury retail environment.
• Knowledge of fashion trends and market competition.
• Ability to work at a fast pace and communicate effectively.

Responsibilities

• Greet customers and operate POS accurately.
• Receive shipments and maintain stock levels back-of-house.
• Replenish floor zones and execute visual merchandising.

Skills

Customer Focus

Interpersonal Savvy

Drive for Results

Creativity

Education

High school diploma

College degree preferred

Tools

Cash register systems

Basic computer skills

Job description

Overview

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions. We are committed to dreams and making them happen, with your voice valued, your ambitions supported, and your work recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Position

Temporary Sales Support Associate

Responsibilities

• Cash Wrap: greet customers, engage with eye contact and name, read cues to determine needs, collect emails/names where permitted by law, operate POS accurately, maintain cash wrap organization and cleanliness, suggest add-ons and sell gift cards, ensure POS media compliance, thank customers and provide reason to return, and represent the Coach brand appropriately.
• Stockroom / Warehouse: receive shipments and transfers, notify Store Management on new product arrivals, scan cartons/transfers and verify information, communicate discrepancies, process shipments per Coach standards and timeframes, organize and clean stock room daily (including offsite/remote warehouses as applicable), shift/organize product for sell-through, manage stock levels back-of-house and on the sales floor, conduct regular cycle counts and participate in physical inventories, and maintain Loss Prevention standards.
• Sales Floor: regularly analyze replenishment needs, replenish floor zones, respond to sell-through, execute visual merchandising, support floor activities as directed, communicate product features/price points/color/stock availability to customers, respond to customer requests confidently and coordinate with Sales Team or Store Management as needed, maintain housekeeping standards.

Competencies

Our Competencies for All Employees:

• Courage
• Creativity
• Customer Focus
• Dealing with Ambiguity
• Drive for Results
• Interpersonal Savvy
• Learning on the Fly

Our Competencies for All People Managers:

• Strategic Agility
• Developing Direct Reports and Others
• Building Effective Teams

Qualifications and Requirements

Experience: 1-3 years of previous retail experience (cashier/stock, sales, etc.), preferably in a luxury retail service environment. Knowledge of fashion trends and market competition.

Education: High school diploma or equivalent; college degree preferred.

Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop use, Mobile POS, Internet), walkie talkie proficiency, ability to read price and product release sheets.

Physical: Ability to work at a fast pace; effective communication with customers and team; ability to move around the sales floor, stock room, and shelves; ability to climb, bend, kneel; ability to lift up to 25 pounds frequently and up to 50 pounds for shipments/transfers.

Schedule: Flexible availability including nights, weekends, and holidays with high retail traffic events (e.g., day after Thanksgiving, Christmas Eve, etc.).

Legal and Company Information

Tapestry, Inc. is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications related to the position and made without regard to protected characteristics. Americans with Disabilities Act (ADA) accommodations are available; please contact Tapestry People Services at 1-855-566-9264 or [e-mail]. Visit tapestry.com for more information.