Telephone Operator

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A regional health authority in Winnipeg is seeking a telephone operator with at least one year of relevant experience in a health care setting. The candidate should have Grade 12 education and strong English communication skills. This position demands the ability to work independently and prioritize workloads effectively. Additional qualifications include an ATD application experience and a Medical Terminology certificate. Successful candidates must pass a Criminal Records Check and other assessments as part of the hiring process.

Qualifications

• At least one year's experience as a telephone operator or receptionist in a health care setting.
• Experience in using an ATD application preferred.
• Experience in a Windows environment is essential.

Skills

Accurate typing 40 words per minute

Excellent command of the English language

Effective communication and interpersonal skills

Ability to prioritize workload and make effective decisions

Education

Grade 12 education

Medical Terminology certificate

Job description

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Position Overview

Experience

• At least one-year previous experience as a telephone operator or one-year receptionist experience essential, preferably in a health care setting.
• Experience in the use of an ATD application preferred.
• Experience in windows environment essential.

Education (Degree/Diploma/Certificate)

• Grade 12 education.
• Medical Terminology certificate preferred.

Qualifications and Skills

• Accurate typing40 words per minute.
• Excellent command of the English language both verbal and written.
• Demonstrates effective communication and interpersonal skills.
• Ability to prioritize workload, work independently and made effective decisions.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.