Technical Training Specialist 1

APR Staffing; Vancouver; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A staffing company in technical training is looking for a Technical Training Specialist to support the SPC Engineer Development and Technical Training Programs. The role includes teaching instructors, managing course logistics, and enhancing the training curriculum. Candidates should have a Bachelor's Degree in Educational Design or related field, and at least 6 months of relevant experience. The successful candidate will work in a hybrid environment and is required to have a valid U.S. Driver’s License.

Qualifications

• Requires a Bachelor’s Degree in Educational Design or related field.
• 6 months of experience in technical training or related roles.
• Valid U.S. Driver’s License is required.

Responsibilities

• Teach instructors to use instructional technology.
• Conduct needs assessments and propose curriculum updates.
• Coordinate training schedules and manage logistics.

Skills

Curriculum and training design

Advanced SharePoint skills

Customer service knowledge

Administrative procedures knowledge

Education

Bachelor’s Degree in relevant field

Job description

Job Title: Technical Training Specialist 1 – System Protection and Control Training Programs

Job Number: 11802

Location: Hybrid – onsite 3 days per week

Travel: Up to 10% for meetings/orientations/trainings

OT: < 5% anticipated

Length: 1+ yrs, up to 5 years

MUST be US Citizen to be eligible to apply for Federal Background Check

Real ID or Passport REQUIRED for in-person interviews and onboarding

OVERVIEW

This contract Technical Training Specialist role will support, under guidance from the System Protection Control (SPC) Technical Services supervisor and the Transmission Field Services SPC senior O&M manager, the maintenance and development of the SPC Engineer Development Program and SPC’s Technical Training Program. The SPC Engineer Development Program is a critical service that the Transmission Engineering and Technical Services organization provides to SPC engineers who enter the field with little or no experience in the corporation’s protection practices.

SPC Engineers are hired into the program at a full rate with the understanding that they will participate in this program to learn the necessary skills for maintaining the Protection, Control, and Instrumentation systems that the corporation uses. The corporate Technical Training program is a continuing education program that focuses on individuals who have strong fundamental skills and require continued deeper education in hardware and systems. This program also adds new hardware as the corporation adopts new design and ensures corporate field staff continue to have technical backgrounds required to effectively and safely perform maintenance and replacement tasks.

RESPONSIBILITIES

• Teach instructors to use instructional technology and to integrate technology with teaching.
• Adapt instructional content or delivery methods for different levels or types of learners.
• Conduct needs assessments, surveys, and strategic learning assessments to propose curriculum development/updates to management.
• Design instructional aids for stand-alone or instructor-led classroom or online use.
• Design learning products, including web-based aids or electronic performance support systems.
• Develop instruction or training roadmaps for online, blended, and in-person learning programs.
• Monitor efficacy of training programs to develop and propose modifications for continuous improvement.
• Perform required functions of HRMIS Session Coordinator; facilitate training class enrollments, class attendance, rosters, and cancellations as well as monitor waitlists.
• Coordinate scheduling of internal subject matter experts and guest speakers to deliver training.
• Compile, organize and verify appropriate files, notes, handouts and other materials are in order and ready for use at meetings, training classes, etc.
• Coordinate guest speakers and presenters for annual SPC training schedule, including Technical Training Week sessions:
  • Facilitate planning sessions to identify training topics and instructors.
  • Assist with creation of the annual SPC training schedule and individual class schedules.
  • Verify training materials are prepped, printed (as needed) and ready.
  • Work with Subject Matter Experts (SMEs) to identify lab locations.
• Manage SharePoint sites for tracking Technical Training and the SPC Engineer Development program, repositories, calendars, workspaces, and tracking lists.
• Provide expertise and support/assistance to the SPC Engineer Development program:
  • Receive submitted lessons directly from the enrolled engineers and perform or facilitate grading based on predefined answer keys and/or review and correction of lessons based on utility expertise and experience.
  • Develop / run reports and maintain incidental records associated with the Engineer Development program within applicable corporate system, site, or database. (Report structure to be specified in conjunction with TEZP staff.)
  • Provide feedback/recommendations on the program’s academic performance. This should include identification of any areas of potential deficiency in training materials.
  • Review and recommend edits and revisions to documents and training materials as needed to update and maintain a current and successful training program.
  • Keep the SPC Engineer Development Program Coordination Committee and the SPC Engineer Development Program Steering Committee apprised of recommended/needed changes to material and progress of students through the SPC Engineer Development Program.
• Provide expertise and support/assistance to the SPC Technical Training program:
  • Coordinate with technical SME’s to develop and test training material.
  • Schedule and track classes to be offered; monitor enrollment, audit prerequisites, maintain course descriptions, and work with technical SMEs to manage unique situations.
  • Provide in-room assistance during training sessions such as, safety briefings, attendance, and student surveys to continue improving the program.
  • Schedule and arrange meetings, check-ins, conferences and training, including associated logistics and any necessary equipment (securing rooms, phone bridges, web-based technology [e.g., Skype, Webex, etc.], projection equipment, etc.).

REQUIREMENTS

Education & Corresponding Experience

• Bachelor’s Degree in Educational Design, Education Training and Development, Technical Training, Adult Education, Instructional Design, Instructional Design and Technology, or a related field is preferred.
• 6 months of experience is required.
• Candidates for these positions may require work-related experience, on-the-job training, and/or vocational training in the field they are providing training in.

Required Technical Skills & Experience

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Advanced SharePoint skills or similar program, sufficient to: create and manage repositories, calendars, workspaces, and tracking lists.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and tracking of records, designing forms, and other office procedures and terminology.

Preferred Skills & Experience

• Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Experience providing technical training or running a technical training program that supports transmission system or electrical equipment.

Additional Requirements

• Valid U.S. Driver’s License is required.

Pre-Employment Requirement

All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing

APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.