Technical Support - Relines

Metso Corporation; Quebec; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A global leader in sustainable solutions is seeking a Technical Support – Reline Services to join their Canadian Services team. The role includes supporting mill reline services while ensuring high standards of safety and performance. This position involves leading shutdown activities and requires up to 70% travel across Canada. Ideal candidates will have a technical degree and a strong understanding of mill relining machinery. The company offers hybrid working options and a commitment to employee well-being.

Benefits

Occupational healthcare

Generous benefits plan

Hybrid working possibilities

Qualifications

• Minimum 5 years of mill reline experience or equivalent in industry is preferred.
• Physically fit for demanding environments including confined spaces and heights.
• Valid driver's license and willingness to travel extensively (up to 70%).

Responsibilities

• Develop scope of work and estimate shutdown duration with customers.
• Ensure timely follow-up and customer satisfaction after relines.
• Review and develop job procedures to optimize reline execution.

Skills

Mill reline experience

Knowledge of mill lining systems

Operating reline machinery

Interpreting technical drawings

Strong communication skills

Education

Technical degree in mechanical or mining-related field

Tools

Mill reline machinery

Job description

Technical Support - Relines

Primary Location: Montreal, Quebec, CA

Note: The original description contains additional context within non-essential tags. This refined version preserves the core information while removing formatting tags as needed.

Job posting end date: 11/28/2025

Introduction

We are seeking a Technical Support – Reline Services to join our Canadian Services team. You will be responsible for supporting the execution of mill reline services for Metso customers, which involves leading and participating in shutdown activities, often in remote locations, while ensuring high standards in safety, quality, and performance. Your role plays a crucial part in delivering successful mill reline projects, which will contribute to customer satisfaction and operational excellence. In this position, you will report to Reline Team Manager.

This position is mainly located in Sudbury, ON; Montreal, QC; Kelowna, BC, but we are happy to offer flexible working arrangements, including hybrid options. However, it involves up to 70% travel to customer sites across Canada.

Team you belong to

You will join a team of technical experts in mill reline services who are passionate about safe, efficient, and high-quality shutdown execution and strive to deliver optimized solutions for our customers. We are currently working on complex shutdown projects and continuous improvement initiatives for reline methodologies and tooling. We work closely with internal stakeholders such as HSE, Canadian Services Sales teams, Grinding Business Line, and external partners including customer site teams and contractors. Our team culture is all about collaboration, safety-first mindset, and knowledge sharing. The members in our team are located in various locations across Canada.

What you’ll do

• Develop scope of work and estimate shutdown duration with customers and internal stakeholders.
• Ensure timely follow-up and customer satisfaction after reline execution.
• Review and develop job procedures and methodologies to optimize reline execution.
• Prepare and issue job reports to customers post-shutdown.
• Collaborate closely with HSE, Reline Team Manager, technicians, and sales teams to ensure successful planning.
• Conduct pre- and post-shutdown site assessments to verify conditions and identify potential challenges.
• Attend shutdowns to provide technical support for liner assembly and installation, resolving issues proactively.
• Ensure compliance with Metso and site-specific safety protocols and operational procedures.

Who you are

• Technical degree or equivalent in mechanical or mining-related field (preferred).
• Minimum 5 years of mill reline experience or equivalent in industry (asset).
• Strong knowledge of mill lining systems (steel, rubber, polymer, Megaliner).
• Experience operating and maintaining mill reline machinery.
• Ability to interpret technical drawings and engineering plans.
• Strong communication skills and ability to work independently and in teams.
• Physically fit and comfortable working in demanding environments (confined spaces, heights, extreme weather).
• Valid driver’s license and willingness to travel extensively (up to 70%).
• Nice-to-have: Supervisory experience or trade certification.
• Nice-to-have: Familiarity with hot work, LOTO procedures, and hazardous environments.

What's in it for you

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

Note: The original description includes an equal opportunity statement and company overview. This has been preserved in essence, but formatting has been adjusted to the required tags. No new facts have been added.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.