Technical Services Technician

Sonova; Kitchener; Hybrid; CAD 70,000 - 85,000; Full time

Job summary

A leading medical technology company in Kitchener is seeking a Technical Services Technician to build and test prototype models. The ideal candidate will have over 5 years of experience in a similar role and possess a college diploma in Process Design. This position emphasizes cross-functional collaboration and requires a strong ability to motivate team members. Competitive compensation and a flexible hybrid work environment are offered.

Benefits

Exciting and challenging work environment

Collaborative culture

Rich benefits plan

Mentorship program and career development plans

Qualifications

• 5+ years of experience in a similar role.
• Demonstrated successful track record in a relevant field.
• Ability to positively motivate and influence others.

Responsibilities

• Builds, tests and verifies initial prototype models.
• Participates in Production Trial Runs providing comments.
• Recommends improvements to products and processes.
• Maintains inventory of required parts in the prototype area.

Skills

Cross-functional collaboration

Project management

Regulated medical devices experience

Team motivation

Education

College Diploma in Process Design

Job description

Overview

Kitchener, Ontario

Technical Services Technician

This role is responsible for the initial build of new development projects as well as assembly of products, and qualification of processes required for OC and GC Manufacturing sites.

Responsibilities

• Working as part of the Product Development team, builds, tests and verifies initial prototype models of potential new products.
• Participates in Production Trial Runs (PTR) providing comments directly into the SharePoint PTR repository.
• Provides feedback as to concerns regarding manufacturability of products and potential difficulties of assembly builds. Recommends improvements/changes to products and/or processes.
• Assists in the preparation of assembly instructions and drawings.
• Builds or modifies specialized parts or components required by other R&D team leads.
• Assembles or modifies specialized parts to be used in production at our main Operating Centers or in support of products and processes in our Group Company labs.
• Maintains an inventory of required parts in the prototype area, requesting more parts when inventory requires replenishment.
• Performs other duties as required by Manager.

Qualifications

• College Diploma in Process Design. In the absence of an academic degree, candidates must be able to demonstrate a successful track record in a relevant field.
• 5+ years of experience in a similar role
• Extensive experience in cross-functional project work and collaboration
• Experience in working in a regulated, medical devices industry
• Established ability to positively motivate and influence others to build a strong team

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova.

Don’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!

How to apply

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact [e-mail].

What we offer

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work May 2024 - May 2025.

How we work

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.