Technical Product Manager

LotusFlare; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading cloud-native SaaS provider in Toronto is looking for a Product Manager with over 5 years of experience in telecom product management. You will contribute to the execution of product features, manage software products, and drive development initiatives. Ideal candidates will have extensive telecom BSS knowledge and strong communication skills. This role offers significant growth opportunities and a chance to impact customer experiences positively.

Benefits

Purposeful work

Growth opportunities

Qualifications

• 5+ years of previous experience in product management or software development in the telecom domain.
• Able to discuss and work closely with engineers on high-level technical design and architecture.
• Knowledge and experience in telecom BSS products is a must.

Responsibilities

• Contribute to the vision, strategy, prioritization, and execution of product features.
• Manage technical software products from kick-off to launch.
• Analyze and monitor qualitative and quantitative data.

Skills

Telecom BSS experience

TM Forum know-how

Strong communication skills

Attention to detail

Ability to manage multiple projects

Education

Bachelor's degree in Computer Science or similar

Job description

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was established to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator (DNO) Cloud, is licensed to telecommunications service providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Responsibilities:

• Contribute to the vision, strategy, prioritization, and execution of product features for LotusFlare’s software stack
• Lead the ideation, technical development, and launch of innovative products
• Manage technical software products from kick-off to launch
• Turn incomplete, conflicting, or ambiguous inputs into action plans
• Drive product development with a team of world-class engineers and designers
• Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
• Partner with other cross-functional teams including engineering, UX/UI, sales, marketing, and customer success
• Analyze and monitor qualitative and quantitative data to develop the most remarkable user experience
• Define core metrics that measure the drivers of the business

Requirements:

• 5+ years of previous experience in product management or software development in telecom domain
• Able to discuss and work closely with engineers on high-level technical design and architecture
• 3+ years of working in an Enterprise software company is preferred
• Knowledge and experience in telecom BSS products is a must
• Knowledge and experience with at least three of TM Forum standards/frameworks (Information Framework, Process Framework, Open APIs, Open Digital Architecture)
• Valid TM Forum certification is not a must but preferred
• Knowledge and 3+ years experience with either Product Catalog, Pricing, Order Management with at least 1 completed customer project or product development
• Strong communication skills, attention to detail, and ability to manage multiple projects and stakeholders
• Able to effectively synthesize disparate data sets to make data-driven decisions
• Bachelor's degree in Computer Science or similar

Must have skills:

• Telecom BSS experience
• TM Forum know-how (preferably certification)

About us:

At LotusFlare, we attract and keep amazing people by offering:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software

Our mission is to simplify technology to create better experiences for customers. Using an “experience down” approach, our Digital Network Operator Cloud empowers communication service providers to innovate, reduce operational costs, monetize network assets, and more.

Headquartered in Santa Clara, California, with five major offices worldwide, LotusFlare serves leading enterprises globally, including Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, and Singtel.

• Website: www.lotusflare.com
• LinkedIn: https://www.linkedin.com/company/lotusflare
• Instagram: https://www.instagram.com/lifeatlotusflare/
• Twitter: https://twitter.com/lotus_flare