Technical Operations Coordinator (6 Month Fixed-Term Contract)

Mulberry Recruitment; Farnham; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Operations Coordinator for a 6-month fixed-term contract in Farnham. The role involves coordinating IT teams, managing project deliverables, and ensuring effective communication across departments. Ideal candidates will be organized, possess strong analytical skills, and have proven experience in managing projects and teams. The position offers a salary of £30,000 – £35,000 annually, with benefits including annual leave and professional study support.

Benefits

On-site parking

22 days annual leave

NEST pension auto-enrolment

Cycle to Work scheme

Professional study support

Access to healthcare cash plan

Qualifications

• Proven experience in coordinating technical or IT teams.
• Ability to manage projects from concept to completion.
• Ability to produce clear requirements from unstructured information.

Responsibilities

• Coordinate workloads of Development, QA, and Infrastructure teams.
• Track progress across teams to identify blockers.
• Chair daily huddles and weekly meetings.
• Communicate changes in system scope to stakeholders.

Skills

Highly organized

Coordination experience

Project management

Excellent communication skills

Strong analytical skills

Stakeholder relationship building

IT skills including advanced Excel

Leadership and conflict resolution

Positive, driven attitude

Job description

Technical Operations Coordinator (6 Month Fixed-Term Contract)

Location: Farnham
Contract: Full-time, 6 Month FTC
Salary: £30,000 – £35,000 per annum

About the Role

Do you thrive on coordination, organisation, and keeping teams aligned to deliver results?

As a Technical Operations Coordinator, you will play a pivotal role in ensuring the smooth day-to-day running of the IT department. Acting as a key point of coordination and, when required, the voice of the IT Director, you will work closely with Team Leads to track activity, manage priorities, and ensure delivery against agreed objectives.

You will sit at the centre of project delivery, operational support, and software releases, facilitating clear communication between technical teams and the wider business while ensuring processes, timelines, and budgets are adhered to.

Key Responsibilities

• Coordinate and support the workloads of Development, QA, and Infrastructure teams, ensuring tasks are actioned and followed up within agreed timelines
• Track progress across teams to identify blockers, risks, or deviation from agreed priorities and deadlines
• Own application support, liaising with relevant IT teams and departments to ensure issues are resolved efficiently
• Communicate changes in system scope, delays, and potential risks clearly to all relevant stakeholders
• Chair daily huddles and weekly meetings for the IT department and associated teams
• Ensure the IT Director is kept fully informed of product issues impacting the business and support resolution planning
• Monitor workforce hours to ensure effective utilisation and adherence to budgeted targets
• Work closely with Business Analysts and QA teams to support project delivery, ensuring requirements are captured and progress is maintained

Essential Skills & Experience

• Highly organised with a solution-focused mindset
• Proven experience in a coordination role supporting technical or IT teams
• Demonstrated ability to manage projects from concept through to completion
• Excellent verbal and written communication skills, with the ability to adapt style for different audiences
• Strong analytical skills with the ability to identify issues and propose practical improvements
• Experience building and maintaining effective stakeholder relationships at all levels
• Ability to produce clear requirements from undefined or unstructured information
• Strong IT skills, including advanced proficiency in Microsoft Excel
• Confident leadership, facilitation, situational awareness, and conflict resolution skills
• Positive, driven attitude with a strong determination to achieve targets

Desirable Skills

• Experience in a Business Analyst role or similar
• Experience working with HMRC-related systems or processes
• Good understanding of Tax, VAT, and Payroll

Company Benefits

• On-site parking
• 22 days annual leave, increasing to 25 days with length of service
• NEST pension auto-enrolment
• Cycle to Work scheme
• Professional study support and training partnership with ILM
• Access to Medicash (healthcare cash plan and additional perks)