Technical Baking Representative II

Dawn Foods; Brampton; Hybrid; CAD 97,000 - 146,000; Full time

Job summary

An established industry player in bakery manufacturing is seeking a Technical Sales Rep II to enhance customer success through innovative baking solutions. This hybrid role requires a dynamic individual with extensive baking experience and a passion for customer service. You will collaborate with various teams to ensure product satisfaction, develop new business opportunities, and maintain strong relationships with clients. With a generous benefits package, including competitive pay and professional growth opportunities, this position promises a fulfilling career in a supportive environment. If you're ready to make an impact in the baking industry, this is the opportunity for you!

Benefits

Industry-leading health insurance

Competitive Pay

Generous retirement benefits

3 Weeks of Vacation

Professional training

Tuition assistance

Career advancement opportunities

Qualifications

• 7+ years of baking experience with various customer channels.
• Strong understanding of baking processes and equipment.

Responsibilities

• Support bakery customers by leveraging baking experience.
• Collaborate with teams to meet sales and profit goals.
• Manage customer relationships and prepare reports.

Skills

Baking Experience

Customer Relationship Management

Communication Skills

Ingredient Functionality Knowledge

Education

High School Diploma or GED

Culinary or Pastry and Bakery Arts Certificate

Tools

Microsoft Programs

Job description

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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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Why work for Dawn Foods?

PEOPLE. PRODUCTS. CUSTOMERS.

Why should you apply? We invest in you!

• Industry-leading health insurance and well-being coverage
• Competitive Pay
• Generous company retirement benefit contributions
• 3 Weeks of Vacation to Start
• Professional training
• Professional growth through tuition assistance and educational programs
• An opportunity for career advancement, working as part of an empowering workforce
• Family-owned business over 100 years in service

Job Purpose and Overview

The Technical Sales Rep III at Dawn Food Products has the responsibility to support our bakery customers success by leveraging your baking experience and Dawn’s manufactured products to ensure customer satisfaction in the assigned accounts, developing and maintaining sales of the company’s product range and developing new business opportunities for Dawn Foods, while maintaining current business activities. The Technical Sales Rep II is responsible for supporting the development, growth, and profitability of accounts.

Work Environment & Travel: This is a hybrid role based in the Brampton, Ontario market, and involves daily local travel to visit customers. Approximately 75% of the time will be spent on the road, with up to 25% requiring overnight travel. To be considered, candidates must reside in or within the surrounding areas of Brampton, Ontario.

What will you do as a Technical Sales Rep II at Dawn Foods?

• Demonstrate and troubleshoot Dawn products in the customer’s facility (bakery), and generally assist customers with the development and implementation of new products and ideas using Dawn products as the foundation.
• Collaborate with customer service, Key Account Managers, Market Sales Reps, sales leadership, R&D, and operations to ensure adequate commercial product and service stream to meet sales and profit goals.
• Manage the assigned customer relationships and report activities to the Business Development and Technical Sales Manager and the salesperson for the account.
• Present new products to customers.
• Achieve and exceed goals and objectives set with support from the Business Development Manager of Technical Sales & Service.
• Prepare visit reports, weekly planners, sales reports, and project briefs in a timely and professional manner.
• Up to 75% overnight travel; regular daily travel to customer sites is required.
• Perform other related duties as assigned or requested.
• Demonstrates the “Dawn Values” of Team Dawn and supports the Circle of Excellence

What Does It Take to be a Technical Sales Rep II at Dawn Foods?

Below are the minimum qualifications to be a fit for this job.

• A High School Diploma or GED is required
• A Culinary, or Pastry and Bakery Arts program certificate is preferred
• A minimum of 7 years of baking experience,working with various channels of customers, including artisanal, manufacturers, supermarkets, or food service.
• Strong understanding of baking processes and equipment
• Ability to communicate effectively to provide recommendations and suggestions.
• Ability to build solid working relationships with both internal and external partners.
• Strong knowledge of ingredient functionality
• Proficient in the use of Microsoft programs
• Bilingual French ispreferred

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work setting for this role is hybrid, withfield-travel, up to 75% of the time is spent on the road, and up to 25% is overnight travel.
• Required to use motor coordination with arm, hand, finger, and leg dexterity.
• Required to exert physical effort in handling objects weighing more than 25 pounds.
• Ability to stand and walk for long periods of time and repeat movements.

Note: The level of physical effort may vary from site to site and in some cases may be greater or less than documented here.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

About Our Benefits

Dawn is proud to employ the top talent in the baking industry, and we reward our people with comprehensive health and well-being coverage, competitive compensation packages, and award-winning benefit offerings. Dawn encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits. We also help protect our Team Members’ future financial health with a generous RRSP matching program that provides additional retirement funds and many tools and resources on financial wellness. The contributions start as early as one month from employment

Compensation

$97,180 to $145,765 with bonus potential

#LI-Hybrid #LI-AH1

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.

Requisition ID: 36974