Team leader, Management support and expertise support

Desjardins Group; Lévis; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A financial services organization is seeking an IT Team Leader for Risk and eGRC Ecosystem to manage a team and oversee eGRC solutions. The candidate should have extensive IT knowledge, project management experience, and proficiency in French and English. The role offers a competitive salary, flexible vacation, and a defined benefit pension plan, fostering a motivating work environment.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of eight years of relevant experience.
• Experience in team management, coordination or supervision.
• Experience in an advisory role.
• Project management experience.
• Knowledge of French is required.
• Intermediate advanced proficiency in English.

Responsibilities

• Identify, develop and recommend strategic directions.
• Help determine service offer and oversee project implementation.
• Manage performance, quality, and client satisfaction.
• Develop training and skills development strategies.

Skills

Action oriented

Communicates effectively

Customer Focus

Develops talent

Engagement

Nimble learning

Education

Bachelor’s degree in IT or related field

Job description

Overview

As the eGRC’s IT Team Leader, Risk and eGRC Ecosystem, your role is to support the department manager by managing a team of 20 professionals (developers, analysts and trainers). You coordinate the activities, action plans and projects for eGRC solutions, and mainly the Archer centre of expertise. You’re assigned to the Risk Management Executive Division and you provide outstanding advisory services for this sector. You support employee development and drive engagement by creating a positive, motivating work environment. Your initiatives require extensive, in-depth knowledge of IT and the ability to coordinate multiple files simultaneously.

Responsibilities

• Identify, develop and recommend strategic directions and business positions.
• Help determine your unit’s service offer and oversee the implementation and execution of projects and activities.
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
• Develop training and skills development strategies and action plans for team members.
• Help resolve complaints and dissatisfaction in accordance with the organization’s practices.
• Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in IT or a related field

• A minimum of eight years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Experience in team management, coordination or supervision

• Experience in an advisory role

• Project management experience

• Experience in delivering integrated IT solutions

• Knowledge of French is required

• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

• Knowledge of the risks sector

Action oriented, Communicates effectively, Customer Focus, Develops talent, Differences, Directs work, Engagement, Nimble learning

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We\'re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there\'s something we can do to help make the recruitment process or the job you\'re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management support and expertise support (FG)

Unposting Date

2025-10-16