Team Lead Canada (Part-TIme)

Follett; Kingston; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Team Lead in a vibrant retail environment! In this role, you will work closely with management to enhance customer satisfaction and drive sales. Your leadership will be crucial in guiding team members and ensuring smooth store operations. With a focus on safety and customer engagement, you'll play a vital role in creating a welcoming atmosphere. This position offers the opportunity to develop your skills in a supportive and flexible work environment, making it perfect for those who thrive in fast-paced settings and enjoy working with people.

Qualifications

• 1-3 years of relevant experience in retail or customer service.
• Basic computer skills including document creation and email.

Responsibilities

• Assist Team Members with store operations and customer service.
• Act as leader on duty, ensuring safety and security in the store.

Skills

Customer Service

Team Leadership

Basic Computer Skills

Education

Associates Degree or equivalent

Job description

Position Overview

The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers, and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Qualifications

• 1-3 years of relevant experience
• Associates Degree or equivalent preferred
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills which include the ability to create and save text documents and to create and send emails
• Willingness to work a flexible schedule including evening and weekend hours.