System Administrator (Linux/Windows)

Onico Solutions; Richmond Hill; On-site; CAD 63,000 - 78,000; Full time

Job summary

A leading company seeks a System Administrator to provide support for Linux and Windows servers, manage customer systems, and troubleshoot issues. This permanent position in Toronto, ON, requires 4 years of relevant experience and strong multitasking and communication skills. The role involves both remote and onsite support as needed.

Qualifications

• 4 years of Linux System Administration experience.
• Good experience with Linux variants like Centos, Debian, Red Hat, Ubuntu.
• 4 years experience with Windows Server (2003/2008/2012/2016) and Windows Desktop (7,8,10) Admin.

Responsibilities

• Provide Linux and Windows server and network support.
• Troubleshoot customer-related issues and assigned project work.
• Manage and monitor the ticketing system queue.

Skills

Strong communication skills

Excellent customer service skills

Strong multitasking skills

Troubleshooting skills

Analytical thinking skills

Good time management skills

Tools

VMWare

Hyper-V

CISCO

Fortigate

SonicWall

Juniper

Job description

The System Administrator will provide Linux and Windows server and network support. Additional tasks will include maintaining systems, troubleshooting customer-related issues and assigned project work.

Requirements

• Monitoring managed customer equipment
• Take lead on Project work
• Managing & monitoring the ticketing system queue
• Providing remote troubleshooting and onsite troubleshooting as required
• Performing administrative tasks and troubleshooting for managed desktop clients
• Reviewing and analyzing logs such as security and maintenance log files
• Escalating to next level technical/vendor support as needed
• Proactively contacting customers when critical events require
• Strong communication skills – written and verbal
• Excellent customer service skills in person, over the phone and via email
• Strong multitasking, troubleshooting and analytical thinking skills
• Good time management skills, the ability to work independently
• Ability to multitask

Qualifications

• 4 years of Linux System Administration experience
• Good experience with Linux variants such as Centos, Debian, Red Hat, Ubuntu etc.
• 4 years of experience with Windows Server 2003/2008/2012/2016 and Windows Desktop 7,8,10 Admin
• Hands-on experience with VMWare
• Hyper-V experience is an asset
• Experience with various firewalls – CISCO, Fortigate, SonicWall etc.
• Juniper experience is an asset
• Understanding of Internet Services, DNS, Bind, SMTP-mail servers, Web-Hosting, VPN, SAN
• A good understanding of TCP/IP and general networking and systems security

This is permanent position located in Toronto, ON with a salary of $63,000.00 – $78,000.00 per annum.