Sydney Call Center: Customer Care & Sales Pro

MCI; Sydney; On-site; CAD 35,000 - 45,000; Full time

Job summary

A customer service provider in Sydney is looking for a Call Center Representative to handle inbound and outbound calls, providing exceptional customer service. The role requires strong communication skills and reliability. No previous experience is necessary, and comprehensive training will be provided. This position offers opportunities for career advancement within a supportive team environment.

Benefits

Paid Time Off

Health Benefits

Life Insurance

Career Growth Opportunities

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Basic understanding of Windows operating system.

Responsibilities

• Handle inbound and outbound calls for customer service.
• Assist with customer service questions and up-sell products.
• Accurately document and process customer claims.

Skills

Problem-solving

Communication skills

Customer service orientation

Multitasking

Team orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A customer service provider in Sydney is looking for a Call Center Representative to handle inbound and outbound calls, providing exceptional customer service. The role requires strong communication skills and reliability. No previous experience is necessary, and comprehensive training will be provided. This position offers opportunities for career advancement within a supportive team environment.