Swing manager - fast food restaurant

Tim Hortons Québec; Saguenay; On-site; CAD 45,000 - 55,000; Full time

Job summary

A well-known fast food outlet in Saguenay is looking for a Food Service Supervisor to oversee food preparation and train staff. Responsibilities include ensuring food quality, addressing customer concerns, and managing inventory. Candidates should have a secondary school diploma and 3 to 5 years of experience in the food service industry. Ideal applicants possess strong communication skills and a client-focused approach. Flexible working hours and on-the-job training will be provided.

Benefits

Free parking available

On-site amenities

Qualifications

• 3 years to less than 5 years of experience in food service.
• Knowledge of the establishment's culinary genres is essential.

Responsibilities

• Supervise and co-ordinate activities of staff preparing food.
• Train staff in job duties, sanitation, and safety procedures.
• Estimate ingredients and supplies for meal preparation.
• Address customers' complaints or concerns.
• Ensure food and service meet quality standards.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Job description

Work Term and Settings

• Work Term: Permanent
• Work Language: French
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years

Work setting

• Fast food outlet or concession

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people
• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening
• Shift
• Flexible hours

• Morning
• Day
• Weekend>
• Overtime available

Other Benefits

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• Free parking available
• On-site amenities
• Parking available

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers