Surveyors- Cultural Safety and Humility

HSO; Canada; Hybrid; CAD 60,000 - 80,000; Part time

Job summary

A health services organization is seeking surveyors to conduct surveys within Indigenous communities in British Columbia and beyond. Candidates should have experience working with First Nations, Inuit, and Métis people. Responsibilities include assessing quality services and ensuring culturally safe survey processes. This role involves a modest honorarium and travel reimbursement.

Benefits

Modest honorarium

Travel reimbursement

Continuing education credits

Qualifications

• First Nations, Inuit, and/or Métis person or significant experience working with Indigenous communities.
• Knowledge of Accreditation Canada’s programs and accreditation processes.
• Ability to analyze information and draw conclusions based on direct observations.

Responsibilities

• Conduct on-site surveys as part of a multi-disciplinary team.
• Assess program quality against standards and suggest improvements.
• Ensure surveys are conducted with cultural humility and safety.

Skills

Experience working with Indigenous communities

Leadership in health care or social services

Fluency in English

Outstanding interpersonal skills

Strong technology skills

Job description

Accreditation Canada (AC) is looking to engage First Nations, Inuit, and/or Métis people and/or those with significant experience working with Indigenous communities who share our passion for achieving quality health services for all.

We are building a future towards ensuring surveys are conducted in a manner of cultural responsiveness and are culturally safe for staff, contractors, clients, and others involved in the survey process. If you are looking to contribute to the health care and social services field and to communities, highlighting and furthering First Nations, Inuit, and Métis perspectives on quality, health, and wellness in a meaningful way, this position could be for you.

Terms: Must be available to participate in a minimum of 10 days of surveying per year (approximately 2 surveys per year). Additionally, some preparation and travel time is required. An orientation to the community visited will be part of survey preparation. Surveyors must also participate in initial training and complete ongoing learning requirements.

Compensation: Surveyors are paid a modest honorarium and reimbursed for travel expenses. They can also earn continuing education credits from the First Nations Health Managers Association (FNHMA), Canadian College of Health Leaders (CCHL), Royal College of Physicians and Surgeons of Canada (RCPSC), and the College of Family Physicians of Canada (CFPC).

Please note that if applicants face any barriers to participation, please let us know so Accreditation Canada can provide adequate accommodations.

Location: British Columbia, Canada, with the potential of surveying throughout Canada if appropriate for other accreditation programs.

Accreditation Canada is gathering interest for the future assessment of the British Columbia Cultural Safety Humility standard. Interested candidates may submit an application. This posting will remain updated as dates and details are confirmed.

Responsibilities

• Conducting on-site surveys as a member of a multi-disciplinary team
• Assessing the quality of programs and services against standards of excellence and identifying areas for improvement.
• Sharing your experience and providing guidance on wise practices in the field.
• Ensuring the survey is conducted in a manner of cultural humility, and is culturally safe for staff, contractors, clients, and others involved in the survey process.

Qualifications

• First Nations, Inuit, and/or Métis person and/or significant experience working with Indigenous communities.
• Leadership experience as a health care or social service provider in First Nations, Inuit, and/or Métis health and social services.
• Knowledge of AC’s programs and accreditation processes (or commitment to learn about these).
• Experience working with others on governance, service design, and/or quality improvement initiatives.
• Fluency in English and excellent communication skills, including strong writing skills and the ability to adapt your communication style to the audience.
• Outstanding interpersonal skills to create relationships, a positive attitude, and the ability to adapt to unexpected changes and/or new environments.
• Ability to analyze information and draw conclusions based on direct observation and document review.
• Strong technology skills, including the ability to operate a computer and use web-based software.

Preferred Qualifications

• Committed to ensuring that Indigenous rights are interwoven into the evaluative process.
• Understanding of traditional Indigenous healing practices and medicines.
• Cultural Safety and Humility training.
• Understanding of trauma-and-resiliency informed approaches towards engagement.
• Comfortable drawing upon your lived experiences during your work as a surveyor.
• Currently employed by an organization that is accredited by AC.
• Experience partnering with First Nations, Inuit, and/or Métis health and social services communities on quality improvement initiatives.
• Knowledge of one (or more) Indigenous languages to be able to introduce yourself or speak, and create trust with Elders and patients.

To apply, please submit your CV and a cover letter. If you have questions, or if you would like to speak to someone about the role and position prior to applying, or after applying, please contact [e-mail].

We are an equal opportunity employer and are committed to the principles of Employment Equity. We encourage applications from all qualified persons, including visible minorities, First Nations, Metis and Inuit people, and persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.