Supervisor Grocery-FT

Sobeys; Campbell River; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian grocery retailer is seeking a Grocery Supervisor in Campbell River. This role focuses on providing a superior customer service experience, coaching and developing staff, and managing the department in the absence of higher management. Ideal candidates will have experience in a retail environment, a high school diploma, and excellent customer service skills. The company also offers a competitive benefits package and a supportive work environment.

Benefits

Competitive Benefits Package

10% in-store discount

Access to Virtual Health Care

Learning and Development Resources

Paid Vacation

Qualifications

• Minimum 12 months experience required.
• Full knowledge of department operations and skills is necessary.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Ensure a superior customer service experience.
• Supervise the department and staff in the absence of management.
• Monitor sales data reports and ensure compliance with company standards.

Skills

Customer service skills

Staff development and coaching

Sales data analysis

Education

High School Diploma

Job description

Requisition ID: 191754

Career Group: Store Careers

Job Category: Retail - Grocery

Travel Requirements: 0 - 10%

Job Type: Full-Time

Pay Rate: $19.00 - $24.50

Country: Canada (CA)

Province: British Columbia

City: Campbell River

Location: 9467 Campbell River Thrifty

Postal Code: V9W 5T5

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready To Make an Impact?

The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s Where You’ll Be Focusing

• Keep work area clean and presentable at all times
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Follow store lock-up procedures, when required
• Other duties as required

What You Have To Offer

• High School Diploma
• Minimum 12 months experience
• Full knowledge of department operations and skills
• Ability to work independently in a fast paced environment

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Our Total Rewards Programs Goes Well Beyond Your Paycheque

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
• Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
• Learning and Development Resources to fuel your professional growth.
• Paid Vacation
• Eligible only after working a set number of hours/days worked.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.