Overview
Partners Community Health (PCH) is a not-for-profit organization focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH operates two state-of-the-art long-term care homes and a community hub in West Mississauga, with a combined 632 beds. The organization aims to introduce innovative and inclusive programs and models of care, building partnerships and connections that put people first, and fostering a learning and leading healthcare community that provides best-in-class service across the aging continuum.
Position Summary
The Facility Supervisor is responsible for overseeing the daily operations, maintenance, and safety of the physical environment within PCH. This includes supervising maintenance staff, coordinating repairs and preventative maintenance, ensuring compliance with health and safety regulations, and maintaining a safe, comfortable, and functional environment for residents, staff, and visitors.
Key Responsibilities
Facility Maintenance, Emergency Preparedness & Operations
- Lead planning and execution of emergency drills (Code Red, Code Green, etc.) and ensure routine and emergency maintenance tasks are completed in a timely and effective manner.
- Lead the review and implementation of emergency preparedness policies, procedures, and protocols.
- Conduct monthly fire drills and support training for fire safety and emergency procedures.
- Participate in on-call rotation for after-hours emergency response.
- Coordinate inspections, servicing, and repairs of building systems including HVAC, plumbing, electrical, and life safety equipment.
- Monitor and analyze building system alarms and BAS reports; ensure safe, efficient operation of equipment (chillers, boilers, air handlers, generators, etc.).
- Manage EPIC platform configuration, updates, and training rollouts.
- Assist in planning and scheduling preventative and corrective maintenance with appropriate resources.
- Maintain logs, documentation, and service records for all equipment and maintenance activities.
- Maintain accurate inventory records for equipment, furniture, and facility assets.
- Coordinate minor renovations and upgrades, ensuring minimal disruption to residents and staff.
- Monitor supply and equipment inventory and order materials as needed.
- Support capital planning and assist with budget tracking for property-related expenditures.
Supervision & Leadership
- Oversee maintenance, property management, housekeeping, and laundry functions to ensure work is performed efficiently and meets required standards.
- Supervise and provide clear leadership and direction to unionized staff to ensure timely maintenance.
- Liaise with nursing, security, and other departments during real incidents.
- Schedule and assign work orders, inspect completed work, and provide guidance and support to staff.
- Monitor staff performance, conduct evaluations, and participate in hiring and training.
- Ensure timely response to facility-related service requests from departments and residents.
- Monitor and ensure cleanliness, safety, and functionality of all areas including resident rooms, common areas, and external grounds.
- Support the development and implementation of energy-saving initiatives and sustainability practices.
- Act as delegate during the Manager’s absence and support the review of policies and procedures.
- Prepare management reports and take actions to improve key performance indicators.
Health, Safety & Compliance
- Ensure compliance with the Long-Term Care Homes Act, Fire Code, OHSA, Public Health Requirements, and other applicable regulations.
- Conduct regular health and safety inspections and participate in Ministry inspections and audits.
- Enforce health and safety, infection control protocols, and fire safety procedures.
- Support emergency preparedness, including fire drills, equipment checks, and response planning.
Vendor & Contractor Coordination
- Liaise with external contractors for specialized repairs or projects and monitor service agreements and quality.
- Assist with sourcing and reviewing quotes, ensuring cost-effective and timely services.
- Maintain facility logs, service reports, maintenance records, and vendor contracts.
- Prepare and submit regular reports on facility status, risks, and upcoming projects.
- Participate in capital planning and assist with budget tracking for property-related expenditures.
Qualifications
- Completion of a university/college program in Building Systems Maintenance or post-secondary diploma/certification in Facility Management, Building Systems, Engineering Technology, or a related field.
- Minimum 3–5 years of experience in facility maintenance or emergency management, preferably in healthcare.
- Familiarity with MOLTC and IMS (Incident Management System).
- Previous supervisory experience in physical plant operations or trades is preferred.
- Proficiency in Building Automation Systems, CMMS, and MS Office.
- Strong leadership, communication, problem-solving, organization, and customer service skills.
- Ability to manage competing priorities and respond during off-hours if needed.
- Knowledge of HVAC, plumbing, electrical, and building maintenance systems; understanding of regulatory requirements in healthcare or long-term care environments.
- Familiarity with maintenance management software.
PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, foster a culture of belonging, and allow us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.
To learn more about PCH, visit our website: https://partnerscommunityhealth.ca/
To learn more about Wellbrook Place, the new long-term care homes and seniors hub, visit: https://www.partnerscommunityhealth.ca/wellbrook-place/
Applicants must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.