Style Advisor

HARRY ROSEN; Montreal; On-site; CAD 40,000 - 60,000; Full time

Job summary

A luxury menswear retailer in Montreal seeks a Style Advisor to enhance client relations and deliver exceptional service. Candidates should have at least 2 years of retail experience, preferably in luxury, and demonstrate a passion for fashion and technology. The role includes building clientele, educating customers about loyalty programs, and participating in store merchandising activities.

Qualifications

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience with various clothing categories, including sportswear and tailored clothing.
• Desire to enhance customer service experiences through training and tech innovations.

Responsibilities

• Build relationships with customers to foster repeat business.
• Educate clients about the Club Harry Loyalty program.
• Engage in merchandising activities and maintain store presentation.

Skills

Customer relationship building

Luxury menswear knowledge

Exceptional customer service

Team collaboration

Job description

Summary

As a Style Advisor at Harry Rosen, you will be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele. You will work in a luxury menswear retail environment, specializing in personal sales and holistic selling.

Responsibilities

• Build relationships with customers and create repeat clientele.
• Demonstrate an interest in fashion, menswear, and luxury.
• Educate clients on the features and benefits of the Club Harry Loyalty program.
• Participate in merchandising activities and store maintenance.
• Utilize resources to conduct new business driving measures and follow up with existing clientele.
• Prepare for each appointment and client meeting by strategizing merchandise presentation and creating opportunities for add-on sales.

Requirements

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience in sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure is preferred.
• Passion for inspiring repeat business by creating exceptional customer service experiences both online and in-store.
• Desire to participate in training initiatives and incorporate acquired skills into daily activities.
• Interest in technology and using tech innovations to support retail customer service.
• Ability to work effectively as part of a team.