Students Records Administrator

The University of Alberta; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A Canadian university is seeking a Student Records Administrator for its Enrolment Services team in Edmonton. The role involves managing and ensuring the accuracy of student records, with a strong focus on electronic document processes. Candidates must demonstrate meticulous attention to detail and technical proficiency while maintaining confidentiality. Teamwork is emphasized, as SRAs will support one another in prioritizing tasks effectively. This position provides a comprehensive benefits package and is based on-site at North Campus.

Benefits

Comprehensive benefits package

Qualifications

• High attention to detail in processing student records.
• Comfortable using electronic systems and databases.
• Commitment to maintaining confidentiality of records.

Responsibilities

• Ensure accurate delivery of student record-related services.
• Maintain electronic location of incoming student-related documents.
• Monitor multiple avenues of requests and respond promptly.

Skills

Meticulous attention to detail

Technical proficiency

Comfort working with databases

Job description

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position is a part of the Non-Academic Staff Association (NASA).

This position has an end date of January 22, 2027 and offers a comprehensive benefits package.

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

The Student Records Administrators (SRAs) play a crucial role within the Enrolment Services team, ensuring the accurate and timely delivery of student record-related services. The SRAs are responsible for the maintenance and electronic location of all incoming student-related documents requiring ascertaining a 100% match of documents to student records in order to ensure the integrity of the institution’s standard on identity management.

This position has evolved from paper-based to electronic, adding a significant amount of complexity to the position with the majority of documents received and sent are now processed electronically. Implementation of a more robust electronic record administration approach has resulted in various new applications for students, graduates and 3rd parties to submit their requests. SRAs are now required to monitor numerous avenues of requests and respond to them all in a timely manner. This requires a high level of comfort working with large online databases.

This position requires meticulous attention to detail, technical proficiency, and a commitment to maintaining the integrity and confidentiality of student records. The SRAs work as a team to prioritize tasks daily and independently to process each request. They support one another as necessary to ensure all work is flowing as smoothly as possible.