Strategic IT Provider & Vendor Manager

Firstbase; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology solutions company in Montreal is seeking a bilingual IT Provider Manager to oversee vendor relationships and service delivery. The role requires a strong background in IT management, contract negotiation, and a deep understanding of cloud services and compliance standards. The ideal candidate will bring excellent communication skills and an analytical mindset to drive improvements. Join a diverse team committed to innovation and excellent service delivery.

Qualifications

• Proven experience in IT provider/vendor management.
• Strong understanding of IT infrastructure and cloud services.
• Knowledge of compliance standards and risk management practices.

Responsibilities

• Establish and manage provider contracts, ensuring compliance.
• Monitor provider performance against agreed service levels.
• Negotiate pricing and manage financial matters related to IT providers.

Skills

Bilingualism (English/French)

IT provider/vendor management

Contract negotiation

Service delivery

Excellent communication skills

Education

Bachelor’s degree in Information Technology or related field

Tools

Microsoft 365

Azure

Job description

A technology solutions company in Montreal is seeking a bilingual IT Provider Manager to oversee vendor relationships and service delivery. The role requires a strong background in IT management, contract negotiation, and a deep understanding of cloud services and compliance standards. The ideal candidate will bring excellent communication skills and an analytical mindset to drive improvements. Join a diverse team committed to innovation and excellent service delivery.