Strategic Account Services Specialist

Under Armour, Inc; Markham; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading sports apparel company in York Region is seeking an Account Service Professional. This role involves managing customer service for high volume accounts, analyzing fill rates, and working with sales teams for order management. Successful candidates will have a Bachelor's degree and experience in customer service, with fluency in both French and English considered an asset. The position follows a hybrid work schedule.

Benefits

Paid Volunteer Days

Under Armour Merchandise Discounts

Competitive Retirement Plans

Parental Leave

Health & Fitness Benefits

Qualifications

• 1+ years of related customer service experience.
• Fluency in French and English, written and verbal, is an asset.
• Professional communication demonstrating a courteous demeanor with customers.

Responsibilities

• Manage daily customer order bank for high volume accounts.
• Analyze account fill rates and solve issues for delayed products.
• Communicate with sales teams regarding action plans for orders.

Skills

Detail-oriented

Problem Solving

Analytical

Customer Service

Technical Skills (SAP, MS Excel)

Education

Bachelor’s degree

Tools

SAP

MS Outlook

MS Excel

MS Word

Job description

A leading sports apparel company in York Region is seeking an Account Service Professional. This role involves managing customer service for high volume accounts, analyzing fill rates, and working with sales teams for order management. Successful candidates will have a Bachelor's degree and experience in customer service, with fluency in both French and English considered an asset. The position follows a hybrid work schedule.