Store Sales Manager

Harry Rosen Inc.; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading retailer specializing in luxury menswear is seeking a Store Sales Manager in Ottawa. This full-time, permanent role requires a passion for retail, strong leadership skills, and a commitment to customer service. The successful candidate will spearhead team development and drive enhanced customer experience while enjoying exceptional perks and growth opportunities.

Benefits

Monthly and annual Team bonuses

Industry-best discounts

Pension and Group RRSP Programs

Modern, digitally advanced workplace

Personal career coaching

Diversity, Equity, and Inclusion initiatives

Commitment to internal growth and promotion

Qualifications

• 3+ years retail experience with leadership in managing a store.
• Experience in the luxury retail industry preferred.
• Proven track record in coaching and performance improvement.

Responsibilities

• Build and develop a team focused on superior service.
• Drive customer loyalty through training and team development.
• Execute business plans and initiatives effectively.

Skills

Leadership

Customer Experience

Business Acumen

Team Development

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Store Sales Manager

Full-Time Permanent

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.

We are committed to developing retail leaders who love retail, inspire others, readily embrace change and technology, and have the passion and ability to inspire others. As a Store Sales Manager, you’ll be responsible for building and developing a team that recognizes their key role in delivering a superior service experience to our discerning clientele.

The successful candidate will Champion the Customer Experience:

3+ years of retail experience with leadership capacity in managing a store/department

A focus on driving long-term customer loyalty and conversion by training team on elevating both the in-store and online customer experience)

Demonstrated interest and ability to develop others (with a proven track record of documented coaching and development as well as performance improvement plans that have resulted in tangible improvements)

Our menswear retail environment includes working within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure. Experience in the retail industry is preferred.

Strong business acumen in luxury retail and a keen understanding of how to execute business plans and company initiatives, individually and through one’s team

A welcoming and inclusive mindset, and a passion for emulating and upholding our core values

What are the perks of the job?

Opportunities to additionally earn monthly and annual Team bonuses

Best in industry discounts and special purchase opportunities

Pension and Group RRSP Programs that grow with you

A modern, digitally advanced workplace

A coach committed to supporting the achievement of your personal career goals

A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council

An employer that values internal growth and promotion and is committed to succession planning for your future

We thank you for your interest in this opportunity.

#RGN

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at [e-mail] with details.