Store Operations Lead & Customer Experience Coach

Canadian Tire; St. Catharines; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian retailer is seeking an Assistant Manager in St. Catharines to provide leadership and drive service excellence. The candidate will manage operations, ensure compliance, and coach team members to deliver high-quality customer service. Candidates should have 3-5 years of retail experience, strong communication, and organizational skills. This role offers competitive compensation and opportunities for growth.

Benefits

Competitive base salary

Company benefits

Bonuses

Qualifications

• 3-5 years of retail experience required.
• Exceptional communication and organizational skills.
• Proven ability to coach and mentor teams.

Responsibilities

• Provide leadership and coaching to the team.
• Ensure compliance with operating procedures.
• Manage scheduling and execution of operations.

Skills

Coaching and mentoring

Communication skills

Organizational skills

Problem-solving

Basic computer skills

Job description

A leading Canadian retailer is seeking an Assistant Manager in St. Catharines to provide leadership and drive service excellence. The candidate will manage operations, ensure compliance, and coach team members to deliver high-quality customer service. Candidates should have 3-5 years of retail experience, strong communication, and organizational skills. This role offers competitive compensation and opportunities for growth.