store manager - retail

Government of Canada - Central; Whitehorse; On-site; CAD 60,000 - 80,000; Full time

Job summary

A governmental agency in Whitehorse, Canada, is seeking a dedicated Operations Manager to oversee daily operations. Key responsibilities include evaluating efficiencies, managing staff, and implementing marketing strategies. Candidates should possess a trades certificate and a minimum of 2 years of related experience. Benefits include free parking at the physical location, which does not allow for remote work.

Benefits

Free parking available

Qualifications

• Minimum 2 years of experience managing daily operations.
• Strong knowledge of market research and consumer demand.
• Ability to recruit and supervise staff.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations for efficiency.
• Plan and organize staff duties.
• Resolve customer complaints effectively.
• Conduct performance reviews and feedback sessions.
• Determine merchandise and services to be offered.

Skills

Direct operational control

Market analysis

Staff management

Marketing strategy development

Customer service resolution

Education

Other trades certificate or diploma

Tools

Point of sale system

Job description

Overview

Languages: English

Education

• Other trades certificate or diploma

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews

Experience and specialization

Computer and technology knowledge

• Point of sale system

Benefits

• Free parking available