Store Manager

Mountain Warehouse; Waterloo; On-site; CAD 60,000 - 80,000; Full time

Job summary

Mountain Warehouse is seeking a dynamic Store Manager to lead a team and drive sales in a fast-paced retail environment. You will be accountable for team motivation, customer service excellence, and visual merchandising, contributing to a thriving retail experience. Join us to grow in your career while benefiting from team development programs and employee discounts.

Benefits

Monthly Bonus program

50% Employee Discount

Twice-yearly uniform allowance

15 days Vacation

Employee Referral Incentive

Development and progression opportunities

Online learning portal for team members

Qualifications

• Proven track record of leading and developing a team.
• Strong organizational and time management skills.
• Experience in a fast-paced retail environment.

Responsibilities

• Lead and motivate your team to excel.
• Drive customer service and product knowledge.
• Maximize store sales and profitability.

Skills

Leadership

Customer Engagement

Organizational Skills

Commercial Awareness

Visual Merchandising

Education

Retail Management Experience

Job description

Our Store Managers are fully accountable for everything going on in their stores. You will be responsible for;

• Leading and motivating your team to be the best
• Coaching and mentoring
• Driving Customer Service through team engagement and excellent product knowledge
• Maximising your store’s sales potential and profitability, driving the KPIs
• Delivering company standards to the highest level
• Visual merchandising and product launches
• Being a Brand Ambassador!

About you

We are looking for someone with...

• Retail management experience from a fast-paced background
• Excellent people skills with a proven track record of leading, developing and motivating a team
• Strong organisational skills; time management is a must
• A passion for selling and customer engagement
• A record of commercial success and awareness
• Recognition of the importance of strong visual merchandising
• Awareness of the local, and competitor market
• Clothing experience - desirable but not essential
• Passion, enthusiasm, and a hands-on attitude

Who are we? At + stores globally and over employees we are a leading outdoor retailer, with an always-evolving attitude. We launched in Canada in , and now have just under 50 stores. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at We’re working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.

• International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand!
• Neon Sheep. Did you know we had a sister brand? We opened in and now have over 20 bleating marvellous stores.

We love seeing people grow; many of our team have started their journey with us, progressing to more senior roles. We are passionate about developing our store teams, recently launching an online learning portal with some great tools!

• Monthly Bonus program
• 50% Employee Discount
• Twice-yearly uniform allowance
• 15 days Vacation
• Employee Referral Incentive
• Development and progression within a fast-paced and stable environment
• Online learning portal, accessible to all team members

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