Store Manager

Foot Locker, Inc.; Toronto; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading athletic retailer in Toronto is seeking an experienced individual to lead their store team. The ideal candidate will drive sales through exceptional customer service, manage team dynamics, and ensure high operational standards. Responsibilities include coaching associates and maintaining a positive work environment. Competitive pay and benefits are offered, including employee discounts and health coverage.

Benefits

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• 1+ years of experience in a customer-facing sales setting.
• Comfortable engaging customers to elevate their experience.
• Ability to respond to changes in a dynamic retail environment.

Responsibilities

• Coaching and motivating your team to drive sales.
• Ensuring customer satisfaction through product knowledge.
• Delivering operational expectations in merchandising and sales.

Skills

Leadership ability

Customer engagement

Sales motivation

Resourcefulness

Problem analysis

Integrity

Flexible availability

Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

• Rate of Pay: $55,000 - $65,000 / year
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities
  
  In compliance with Ontario's Bill 190.