Store Leader: Grow People, Delight Pet Parents

PetSmart Store Support Group, Inc.; Owen Sound; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading pet retail company is seeking a Retail Store Manager in Owen Sound, Canada. This role requires overseeing store operations, enhancing the pet parent experience, and leading a dedicated team. Candidates should possess strong leadership skills, 4-6 years in retail environments, and the ability to foster a positive store culture. Responsibilities include recruitment, coaching, financial management, and ensuring compliance with policies. The position offers a variety of benefits and is essential to upholding the company's vision and values.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, with flexibility in schedule.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for recruiting, interviewing, hiring, coaching, and terminating associates.
• Leads the associate and pet parent experience at all levels.
• Analyzes business results and creates improvement plans.

Skills

Retail leadership experience

Customer service focus

Proficiency in computer applications

Strong communication skills

Organizational skills

Job description

A leading pet retail company is seeking a Retail Store Manager in Owen Sound, Canada. This role requires overseeing store operations, enhancing the pet parent experience, and leading a dedicated team. Candidates should possess strong leadership skills, 4-6 years in retail environments, and the ability to foster a positive store culture. Responsibilities include recruitment, coaching, financial management, and ensuring compliance with policies. The position offers a variety of benefits and is essential to upholding the company's vision and values.