Store Lead - Sales & Customer Experience

La Senza; Airdrie; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading lingerie retailer in Airdrie, Canada, is seeking Key Holders to assist the Management team in driving sales and providing exceptional customer experiences. This role involves coaching selling behaviors, managing customer relations, and executing operational tasks effectively. Candidates must demonstrate strong leadership, strategic skills, and previous management experience. The position requires schedule flexibility, dedication to team success, and commitment to brand standards.

Qualifications

• Previous management or supervisory experience required.
• Must be flexible with schedule, including evenings and weekends.
• Strong strategic and analytical skills expected.

Responsibilities

• Drive sales growth through segment ownership.
• Support Management in delivering exceptional customer experiences.
• Lead visual merchandising and presentation standards.
• Assist in opening and closing procedures, including cash management.

Skills

Exceptional customer service

Teamwork

Coaching and developing others

Time management

Business acumen

Job description

A leading lingerie retailer in Airdrie, Canada, is seeking Key Holders to assist the Management team in driving sales and providing exceptional customer experiences. This role involves coaching selling behaviors, managing customer relations, and executing operational tasks effectively. Candidates must demonstrate strong leadership, strategic skills, and previous management experience. The position requires schedule flexibility, dedication to team success, and commitment to brand standards.