Store Lead: Elevate Customer Experience & Sales

Knix; London; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading apparel brand in London, Ontario is seeking a Full-Time Key Lead to enhance the customer shopping experience. This role involves engaging with customers, leading a team, and conducting product fittings, all while driving sales goals. Ideal candidates should have at least 2 years in retail and a passion for excellent customer service. The position offers a competitive salary, numerous perks, and the chance to grow within a fast-paced company that prioritizes inclusivity and team success.

Benefits

Competitive Pay - Base Salary plus Monthly Bonus

Health benefits program

Parental Leave Top-Up Program

Inclusive workplace culture

Generous employee discounts

Career advancement opportunities

Qualifications

• 2+ years’ experience in a retail and/or customer service environment.
• Previous experience in a lead or senior role is preferred.
• Passion for creating exceptional customer experiences.

Responsibilities

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Plan and execute store events to build community and drive sales.
• Coach and develop Sales Associates.

Skills

Customer engagement

Dynamic thinking

Team collaboration

Problem-solving

Job description

A leading apparel brand in London, Ontario is seeking a Full-Time Key Lead to enhance the customer shopping experience. This role involves engaging with customers, leading a team, and conducting product fittings, all while driving sales goals. Ideal candidates should have at least 2 years in retail and a passion for excellent customer service. The position offers a competitive salary, numerous perks, and the chance to grow within a fast-paced company that prioritizes inclusivity and team success.