Store Experience Lead - Beauty & Client Service

Sephora USA, Inc; Eastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading beauty retailer in Kingston, Canada, is looking for a Stage Experience Lead to oversee sales floor departments, ensuring outstanding client service and team performance. The ideal candidate will have 1-3 years of experience in a similar role, excellent communication skills, and the ability to foster team development. The position offers competitive compensation ranging from CAD$22.20 to CAD$26.10 per hour, bonuses, and comprehensive benefits.

Benefits

Performance-based bonus opportunities

Competitive benefits program

Robust learning and development initiatives

Qualifications

• 1-3 years of experience in a similar role in a retail environment.
• Strong communication skills to interact with team and clients.
• Ability to build and develop effective teams.

Responsibilities

• Ensure all staff execute Sephora's selling model and respond to client feedback.
• Support in-store events to achieve store goals.
• Provide timely feedback and coach team members for improvement.
• Analyze sales performance to identify business opportunities.

Skills

Experience in a similar role

Excellent verbal/written communication skills

Ability to influence business partners

Team-building skills

Job description

A leading beauty retailer in Kingston, Canada, is looking for a Stage Experience Lead to oversee sales floor departments, ensuring outstanding client service and team performance. The ideal candidate will have 1-3 years of experience in a similar role, excellent communication skills, and the ability to foster team development. The position offers competitive compensation ranging from CAD$22.20 to CAD$26.10 per hour, bonuses, and comprehensive benefits.