Store Department Leader - Drive Growth & Customer Success

RONA; Saint-Bruno; On-site; CAD 80,000 - 100,000; Full time

Job summary

A prominent retail company in Quebec is seeking a dedicated Supervisor to manage operations and ensure exceptional customer service. The ideal candidate will have over 5 years of experience in personnel management and retail business operations. Responsibilities include supervising staff, resolving customer issues, and managing promotional activities. Join us to build a rewarding career within an inclusive and supportive environment, while contributing to the store's growth and success.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Benefits including insurance

Opportunities for advancement

Comprehensive training program

Student incentive program

Qualifications

• 5 years experience in personnel management.
• Experience managing a retail business.
• Strong leadership skills, resourceful and autonomous.
• Excellent communication skills.

Responsibilities

• Supervise work according to set priorities and the company’s requirements.
• Resolve any issue that may arise while ensuring customer satisfaction.
• Carry out merchandising duties according to the Store Manager’s directions.
• Supervise the replenishment process.
• Manage promotional activities according to sales and company initiatives.
• Assist in recruiting staff for the department.
• Determine work schedule while complying with the established labour budget.
• Coach, encourage, and motivate teams.

Skills

Leadership skills

Communication skills

Resourcefulness

Autonomy

Job description

A prominent retail company in Quebec is seeking a dedicated Supervisor to manage operations and ensure exceptional customer service. The ideal candidate will have over 5 years of experience in personnel management and retail business operations. Responsibilities include supervising staff, resolving customer issues, and managing promotional activities. Join us to build a rewarding career within an inclusive and supportive environment, while contributing to the store's growth and success.