Stock Associate

WHSmith North America; Calgary; On-site; Full time

Job summary

At WHSmith North America, join the Field Team as a Stock Associate, managing merchandise and ensuring great customer experience at Calgary International Airport. The role requires strong organizational skills and previous retail experience is preferred. Weekend availability is essential. Competitive hourly pay and a comprehensive benefits package are offered.

Benefits

Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

Disability Insurance

Paid Time Off

401(k) with company match

Employee Discount

Qualifications

• 1+ year stockroom, retail, or warehouse experience preferred.
• Ability to lift and move merchandise up to 60 lbs.
• Fluency in English for customer interactions.

Responsibilities

• Manage merchandise flow and assist with store presentation.
• Communicate with store leadership regarding inventory needs.
• Ensure shelves and displays remain organized.

Skills

Organizational skills

Attention to detail

Customer service

Education

High School or Equivalent

Tools

Basic Point-of-Sale (POS) system knowledge

Job description

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Job Title

Stock Associate

Location

Calgary International Airport (YYC) - Calgary, AB, CA (Primary)

Job Type

Full Time/Part Time

Category

Customer Service

Education

High School or Equivalent

Job Description

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

Job Summary

The Stock Associate is responsible for managing merchandise flow, ensuring products are stocked and organized, and assisting with store presentation.

Location: Calgary International Airport (YYC) - Calgary, AB CA

Schedule: Weekend availability is required

Pay: $17.25 hourly

• Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Disability Insurance
• Paid Time Off
• 401(k) with company match
• Employee Discount

Job Responsibilities

• Receives, inspects, and transfers merchandise accurately
• Assists with inventory management, including stocking and replenishing merchandise from backstock
• Communicates with store leadership regarding inventory levels and restocking needs
• Ensures merchandise with full size and color representation
• Keep stockroom and sales floor organized, ensuring shelves, racks, and displays remain neat and properly labeled
• Maintain knowledge of store inventory and assist customers or team members in locating items
• Use basic Point-of-Sale (POS) system knowledge to track inventory and transfers
• Assist in the upkeep of store by maintaining store displays and merchandising
• Identify and resolve issues such as inventory discrepancies, markdowns, or pricing errors
• Follow all safety and loss prevention procedures
• Other duties as assigned by management

Job Requirements

• Previous stockroom, retail, or warehouse experience preferred (1+ year is a plus)
• Employment may be contingent upon passing background checks and/or drug screening, where permitted by law
• Security clearance may be required, depending on job duties
• TAM Card (Alcohol Beverage Awareness Certification) may be required, depending on location
• Ability to lift and move merchandise up to 60 lbs, with or without reasonable accommodation
• Basic computer skills, including familiarity with inventory or POS systems
• Ability to work both independently and as part of a team
• Strong organizational skills and attention to detail

Additional Requirements

• Occasional sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials to review merchandise
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, in a consistent temperature
• Occasionally outdoors
• Occasionally exposed to varying degrees of hot and cold environments
• Use of fine motor hand functions
• Lift approximately 50+ lbs.
• Use of fine motor hand functions

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.