Starbucks Supervisor Pursuit Jasper AB Lodging

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A premier lodging establishment in Jasper, Alberta, is seeking a Starbucks Supervisor to lead and support staff in delivering exceptional guest experiences. Responsibilities include training team members, managing cash functions, and maintaining high standards of service in a physically active environment. Ideal candidates will possess strong communication and customer service skills, with accounting experience a plus.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays and dining

Subsidized mental health resources

Qualifications

• Mature, energetic, dependable and self-motivated.
• Comfortable working on your feet for extended periods.
• Must meet the Organization grooming and appearance standards.

Responsibilities

• Train and direct staff to perform duties to Guest Experience standards.
• Ensure accurate cash transactions and verify daily cash reports.
• Uphold environmental stewardship standards.

Skills

Strong customer service skills

Detail oriented

Good communication skills

Ability to lead a team

Education

Some accounting experience

Previous Barista experience

Tools

POS system experience

Experience with Word

Experience with Excel

Job description

Starbucks Supervisor Pursuit Jasper AB Lodging

Overview

Pursuit Collection Jasper, AB — $20 an hour; Seasonal, Full-time. Location: Jasper, AB. This is a full-time, year-round role beginning March 4, 2025. The starting salary for this position is $20.00 per hour.

What will be your daily pursuit?: Your daily pursuit is creating memorable experiences for our guests by providing exceptional service that inspires tomorrow's adventure!

What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

Responsibilities

• Trains, schedules and directs frontline staff to perform duties to Guest Experience standards.
• Prepares and verifies daily cash reports; ensures accurate cash, debit and credit card transactions.
• Trains staff and ensures everyone feels confident in their role.
• Supervises and supports on the floor.
• Coordinates Food and Beverage orders and inventory.
• Updates staff schedules and changes.
• Interacts with customers and maintains the highest level of customer service.
• Involved in the making of and receiving food / drink orders.
• Receives payment for all services provided to the customer.
• Listens and responds to customer complaints.
• Ensures the work area is clean and organized at all times; Relieves servers as required.
• Upholds the high standard of environmental stewardship expected for all employees.
• Other duties as assigned.

Qualifications

• Must be excited at living and working in a remote (yet very social) environment.
• Mature, energetic, dependable and self-motivated; natural ability to lead a team.
• Detail oriented with good communication skills.
• Strong customer service skills.
• Some accounting experience an asset and experience with Word and Excel.
• POS system experience is an asset.
• Cash handling experience; high volume experience.
• Handel stress in a professional manner.
• Enjoy working with a team in a busy, fast-paced environment.
• Comfortable working on your feet for extended periods of time.
• Must meet the Organization grooming and appearance standards.
• To honour our commitment to be Always Honest, all employees must consent to a criminal record check.
• Previous Barista experience an asset.

Work Environment

Beautiful location in the Canadian Rockies; remote and independent work with access to our properties. You will meet team members from across the globe and participate in team events. The role includes physical activity such as walking, stairs, bending, reaching, and lifting up to 50 pounds with assistance.

Equal Employment Opportunity

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team. If accommodation is required during the application or hiring process, contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer.