Starbucks Supervisor

Hyatt Hotels; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A renowned hotel chain is seeking a dedicated Part-Time Supervisor to lead its Starbucks Team at the Hyatt Regency Vancouver. The role involves supervising daily operations, ensuring top-notch guest service, and supporting colleague training. Ideal candidates will bring strong communication skills, food service experience, and knowledge of beverage preparation. Additional requirements include a FoodSafe certificate and exceptional customer service abilities, with flexible shift availability. Enjoy a vibrant work environment with opportunities for growth and development.

Benefits

Discounted lodging accommodations at Hyatt worldwide

Discounts on food and beverage

Discounted transit passes

Wellbeing programs

Tuition reimbursement

Excellent training and professional development

Qualifications

• Experience in food service and coffee bar operations.
• Exceptional communication skills and guest service abilities.
• Prior supervisory experience and previous Starbucks experience are assets.

Responsibilities

• Supervise daily operations at the hotel's Starbucks.
• Support training and development of colleagues.
• Ensure high-quality guest service and maintain professional standards.

Skills

Customer service orientation

Communication skills

Team player

Food service experience

Beverage service knowledge

Education

FoodSafe certificate

Tools

Micros POS system

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

Overview

The Hyatt Regency Vancouver is seeking a talented, customer service oriented and dedicated Part-Time Supervisor to join our Starbucks Team. This role supports service at the Starbucks located in the hotel lobby and is a fast-paced position requiring constant guest interaction and cash-handling responsibilities.

Responsibilities

The Starbucks Supervisor supports daily operations through strong, hands-on leadership while ensuring exceptional service quality. This role is critical to the success of the outlet, maintaining high standards in product quality, guest experience, and colleague engagement. Key responsibilities include supervising the hotel’s Starbucks in collaboration with Food & Beverage leadership, supporting training and development, coaching colleagues to deliver outstanding service, and maintaining a high-energy, professional presence. The Supervisor provides direction, scheduling support, and feedback, while demonstrating strong communication skills and fundamental food and beverage knowledge to uphold service and quality standards.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Experience and thorough understanding of beverage service.
• Must be friendly, a team player and service oriented.
• Must have exceptional communication skills as well as superior guest service abilities.
• Previous Starbucks experience is an asset.
• Previous supervisory experience is preferred.
• Minimum of 1 year food service and coffee bar (barista) experience.
• Must have FoodSafe certificate.
• Knowledge of Micros POS system and a second language would be beneficial.
• Must be available for flexible shifts that range from 4:30 AM - 8:30 PM and work weekends and holidays.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Physical Aspects of Position

• Constant standing throughout shift
• Frequent walking throughout the shift
• Occasional kneeling, pushing, pulling and lifting (up to 30 lbs)
• Occasional ascending or descending stairs and ramps
• Must be capable of performing repetitious duties

ABOUT HYATT REGENCY

Being part of our Hyatt Regency Vancouver family means always having space to be you. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, our purpose is to care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (Squamish, Sḵwx̱wú7mesh) Nations. We acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Final note: Visa Requirements: Must be legally eligible to work in Canada.