Staff Product Designer

Dialogue Health Technologies; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading virtual care provider in Canada is seeking a Staff Product Designer to innovate and shape product experiences. You will drive design strategy, mentor team members, and focus on delivering exceptional health solutions. The ideal candidate has a strong portfolio of B2C products and experience in user-centered design within the healthcare sector. This role offers a hybrid work model and a comprehensive benefits package.

Benefits

Virtual mental health support

Fully funded health insurance

4 weeks vacation and wellness days

Hybrid work model

Learning and mentorship opportunities

Qualifications

• Strong track record of designing and shipping B2C mobile products.
• Expertise in interaction design and user experience design.
• Proven storytelling skills and ability to present to executives.
• Comfortable in evolving environments with a growth mindset.

Responsibilities

• Shape vision and strategy for member experience.
• Drive end-to-end design and ownership of projects.
• Communicate design vision effectively to stakeholders.
• Mentor other designers and contribute to team practices.

Skills

Interaction Design

User Research

Visual Design

UX

Design Thinking

InVision

Figma

Sketch

Zeplin

Job description

Overview

Your role as Staff Product Designer

Reporting to Paul Feltoe Director of Product Design youll shape the future of our products and drive innovation in a supportive collaborative environment. The Member Experience Product Stream focuses on improving the experience of Dialogues members making every interaction seamless empathetic and valuable.

This role is for a hands-on maker and design leader by influence: someone who sets the bar for design excellence through their own work while elevating the people and teams around them.

What you’ll be doing

• Shape vision and strategy : Partner with product leaders engineering and clinical operations to define and prioritize opportunities that improve the Dialogue member experience
• Drive end-to-end design : Take full ownership of work from framing ambiguous problems through discovery prototyping testing with users and delivering polished solutions that launch
• Influence at every level : Communicate design vision and strategy effectively from day-to-day working sessions to executive-level collaboration that inspires alignment and investment
• Champion members and outcomes : Keep a member-first perspective in every decision ensuring design delivers both meaningful outcomes for people and measurable value for the business
• Raise the bar : Mentor other designers contribute to critiques and help establish design practices that strengthen the entire team

We'd love to hear from you if you have

• A strong track record of designing and shipping exceptional B2C mobile products with a portfolio showing end-to-end ownership from concept through to live product.
• Deep expertise in interaction design systems thinking and user experience design and the ability to bring clarity to complex or ambiguous challenges.
• Proven storytelling and communication skills including presenting design strategy and outcomes to executives.
• Comfort working in evolving environments with the judgment to know when to push for excellence and when to move quickly.
• A growth mindset and the ability to mentor and inspire other designers.
• Nice to haves :
• Bilingualism in French and English
• Experience in healthcare or wellness industries

At Dialogue your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status you could have access to the following benefits :

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance a health spending account dental coverage and fitness reimbursement
• 4 weeks vacation 9 wellness days and 1 volunteer day
• Hybrid work : 3 days / week in our Montreal or Toronto offices excluding remote roles
• Work abroad up to 4 weeks / year
• Incentive plans referral bonuses & RRSP matching
• Learning via Coursera external training budget & mentorship
• Optional parental leave top-up

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform we provide exceptional online health and wellness programs (primary care mental health iCBT EAP and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work we set the bar high. Together we're transforming health and helping millions improve their well-being. Were firm believers that great people dont settle on :

Impact

Community

Growth

Excellence

Feel like you can make a difference Good news we saved you a seat!

Come as you are. As a proud equal-opportunity employer Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship ethnicity race colour religion gender gender identity or expression sexual orientation disability age or veteran status. Applicants who require specialized accommodation are encouraged to contact .

Required Experience

Staff IC

Key Skills

InVision,Interaction Design,Ux,Usability,Visual Design,Design Thinking,Zeplin,User Research,UI,IOS,Figma,Sketch

Employment Type : Full-Time

Experience : years

Vacancy : 1