Staff Backend Engineer, Grafana Ops - IRM | Canada | Remote

Grafana Labs; Canada; Remote; CAD 174,000 - 210,000; Full time

Job summary

A leading open-source company is seeking a software developer to join their remote team. You'll influence product development, work on critical systems, and provide excellent customer experiences. Ideal candidates are proficient in Go or Python, have experience with Kubernetes, and thrive in collaborative environments focused on innovation and customer needs. This role offers a competitive salary and benefits.

Benefits

100% Remote work

Equity options

30 days of annual leave

Qualifications

• Experience with at least one programming language.
• Experience working with Kubernetes.
• Experience in project delivery from requirements to shipping.

Responsibilities

• Influence roadmap and career objectives.
• Deliver new features and iterate based on results.
• Drive projects from ideation to operations.

Skills

Solid experience with Go or Python

Customer focused

Self-starter with bias towards action

Passion for creating intuitive products

Pragmatism in solving complex challenges

Collaboration and communication skills

Tools

Kubernetes

Experience with microservices architecture

Job description

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack , both featuring scalable metrics (Grafana Mimir ), logs (Grafana Loki ), and traces (Grafana Tempo ).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

What we do

The Grafana IRM squad operates a business critical set of services that help Grafana and multiple organizations across the globe respond to incidents. Our mission is “We make it easy to detect, respond, and learn from incidents with minimal toil”. We have three functional squads within our team, frontend, backend and mobile, but our work is usually spread across the three functions.

Our domain is quite large and it is constantly evolving. Our key values are unified experience, automation and integration and Observability Native. We are customer focused and aim to provide an excellent customer experience for efficient usage with a high degree of automation and integration to multiple 3rd party systems that our users can leverage. When we say Observability Native is in our core, we really mean it, we want to highlight the integration of IRM with observability, which enables teams to gain actionable insights and resolve incidents more efficiently. The value is faster and more informed decision making.

Grafana IRM is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.

What will you be doing?

• Take an active role in influencing our roadmap and your own career objectives.
• Work with your team to deliver new features, then use the results to iterate and improve.
• Drive projects from initial ideation all the way to operations once it is in the hands of customers.
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.
• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability.
• Be a part of your team’s on-call rotations and take ownership of the services you’re running.
• Mentor and support other team members, participate in design discussions and collaborate with the team.
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system.

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

What are we looking for in you?

• You are a motivated self starter with a bias towards action.
• You are customer focused.
• We build everything with our users in mind.
• You have a passion for creating intuitive products that fit customers’ needs.
• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively.
• Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must.

Requirements

• Solid experience with at least one programming language. We use Go and Python, but if you have familiarity with C++, JVM languages, Rust or similar.
• Experience working with Kubernetes.
• Some experience with delivering projects - from gathering requirements, brainstorming ideas, all the way to shipping a product to the customer’s hands, in a self-driven way.
• Some experience with developing software that runs in the Cloud or some experience with systems engineering.
• Experience writing clean, robust, and performant software that is easily maintained by others.

Nice to haves

• Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects).
• Exposure to microservices architecture and distributed systems, or a desire to learn.
• Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code.

In Canada, the Base compensation range for this role is $ 174,176 - $209,011 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listedhere .

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture -As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

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