Senior Quality Assurance Analyst

Chubb Insurance Hong Kong; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading global insurance provider is seeking a Senior Quality Assurance Analyst in Toronto, Canada. This role involves ensuring efficient software testing processes, creating test strategies, and managing defect analysis. Ideal candidates should have at least 7 years of Quality Assurance experience, specifically in Personal Lines Insurance, and demonstrate strong problem-solving skills. The position offers full-time opportunities in a dynamic environment.

Qualifications

• Minimum of 7 years of Quality Assurance experience with a focus on Personal Lines Insurance.
• Self-starter with the ability to work independently.
• Ability to be flexible in a fast-paced environment with changing priorities.

Responsibilities

• Creation of test strategy documents and detailed test plans.
• Perform risk assessments in conjunction with the team.
• Provide defect analysis and management reporting.

Skills

Excellent planning and organizational skills

Strong problem solving and critical thinking skills

Good communication and interpersonal skills

Excellent time management skills

Education

Completion of university degree or equivalent experience

Job description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

We are looking for a qualified Senior Quality Assurance Analyst who is passionate about software testing. As a member of the IT project team, the QA Analyst’s role is to ensure that all tasks are identified and executed according to our SDLC.

MAJOR RESPONSIBILITIES:

Creation of test strategy documents and detailed test plans/matrices

Thoroughly understand the functional requirements and the solution to test efficiently and effectively

Perform risk assessments in conjunction with the team

Provide defect analysis, daily reporting, and management reporting

Assist in defining quality procedures, standards, and specifications

Identify opportunities and solutions for process improvement

Ability to focus on deadlines and deliverables

Work closely with the project team and key stakeholders

Automation scripts

Qualifications

QUALIFICATIONS:

Completion of university degree or equivalent experience

Minimum of 7 years of Quality Assurance experience with a focus on Personal Lines Insurance

Clear demonstration of the following core competencies:

Excellent planning and organizational skills

Strong problem solving and critical thinking skills

Good communication and interpersonal skills

Process oriented approach / creating and maintaining artifacts

Excellent time management skills / ability to establish priorities

Must be a team player

Self-starter with ability to work independently

Ability to be flexible in a fast-paced environment with changing priorities

In addition to the skills mentioned above, one or more of the following would be an asset:

Experience in using AI tools, and Prompt Engineering in daily QA activities

IBC/GAA reporting experience

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.

Job Info

• Job Identification 29020
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Software Engineering
• Business Unit Canada
• Legal Employer Chubb Insurance Company of Canada