Sr. Product Analyst, People and Enterprise Solutions

Loblaw Companies Limited; Brampton; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian retail company is seeking a Sr. Product Analyst to manage SaaS applications like Ariba and Concur in Brampton. The successful candidate will provide expert support, manage integration projects, and work within an Agile framework. A university degree in Computer Science, strong experience with SAP Cloud applications, and proficiency in troubleshooting are required. This role offers the chance to make a significant impact in a fast-paced environment with a commitment to diversity and inclusivity.

Qualifications

• University degree in Computer Science, Project Management, or related field.
• Hands-on experience with SAP Cloud applications or other SaaS applications.
• Demonstrated knowledge and experience in project management.

Responsibilities

• Provide expert support for SAP Cloud Applications and manage projects.
• Manage deployment and integration projects.
• Work within the Agile framework and manage product backlog.

Skills

Hands-on experience with SAP Cloud applications

Proficiency in troubleshooting

Technical support experience

JavaScript or Python basics

Knowledge of REST APIs

Education

University degree in Computer Science or related field

Tools

Postman

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

Please note Loblaw's hybrid work model is 4 days in office

Sr. Product Analyst, People and Enterprise Solutions | Brampton, ON

As a Sr. Product Analyst, you will play a pivotal role in our organization by handling and optimizing SaaS Applications, including Ariba, Fieldglass, Concur, Jaggaer and DocuSign. Your technical prowess and strategic attitude will be key in ensuring projects within these applications will be executed seamlessly. This position offers a unique blend of technical challenges and strategic decision-making within a dynamic, fast‑paced environment.

What You’ll Do:

• Provide expert support for SAP Cloud Applications (Ariba, Fieldglass, Concur, Jaggaer, DocuSign) and manage projects in the applications.
• Manage deployment and integration projects, implement, and maintain RPA tools.
• Develop documents for standard configuration, drive process improvements, and aid automation efforts.
• Work within the Agile framework, manage product backlog, and facilitate change management.
• Be flexible, take on new responsibilities, and collaborate with the team to improve support activities and standards.
• Follow a defined project management methodology, ensuring that the solution implemented is both supportable and sustainable.
• Implement improvements to the applications and major project deliveries.

What you Bring:

• University degree in Computer Science, Project Management, or related field.
• Hands‑on experience with SAP Cloud applications (Ariba, Fieldglass, Concur, Jaggaer) or other SaaS applications.
• Good knowledge of technical support, testing, defect resolution, and SAP implementation methodologies.
• Demonstrated experience in the IT project delivery function; proven success developing and implementing solutions within a multi‑stakeholder organization.
• Demonstrated knowledge and experience in project management best practices.
• Proficiency in troubleshooting and deep knowledge of SAP Cloud applications including proficient in Agile Delivery Framework.
• Knowledge of REST APIs, proficiency in using Postman for testing, and excellent problem‑solving abilities.
• Basic programming in JavaScript or Python and familiarity with cloud concepts (IaaS, PaaS, SaaS) are added advantages.
• Experience in product related role is desirable.
• Experience in SaaS applications (example SAP Ariba, SAP Fieldglass, SAP Concur, Jaggaer).
• Ariba/FG/Concur certifications an asset.
• PMP certification or equivalent an asset.

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.