Sr Courier

FedEx Group; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading logistics company is looking for a delivery associate to operate vehicles for package delivery and mentor hourly employees. Candidates should possess a high school diploma and at least one year of courier experience. Strong communication and conflict resolution skills are necessary. This role requires the ability to lift heavy packages and provides opportunities for sales generation.

Qualifications

• Minimum of one (1) year of previous courier experience.
• Must possess a valid driver's license and have a good driving record.
• Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs.

Responsibilities

• Operate company vehicles for deliveries and pickups.
• Mentor hourly employees by setting a strong example.
• Generate potential incremental revenue through sales.

Skills

Strong communication

Conflict resolution

Excellent human relations

Analytical skills

Organizational skills

Education

High school diploma/equivalent

Job description

Overview

This is an interview position. To operate company vehicles and provide efficient delivery and pickup of packages in a floating capacity for a minimum of 15 routes, not on an assigned regular route. To model the way for hourly employees by mentoring and demonstrating leadership, communication and conflict resolution using Best Practices methods. Promotes continued sales and generates potential incremental revenue wherever possible.

Responsibilities

• Operate company vehicles and provide efficient delivery and pickup of packages on a floating basis for a minimum of 15 routes.
• Work as a courier but not on an assigned regular route.
• Mentor hourly employees and demonstrate role model behaviour including strong communication, conflict resolution and leadership ability.
• Promote continued sales and generate potential incremental revenue wherever possible.

Required Knowledge, Skills and Abilities

• Educational Requirements: High school diploma/equivalent.
• Related Experience Requirements: Minimum of one (1) year of previous courier experience.
• Time to learn/adjust: Six (6) months.
• Special Notes: Incumbent(s) do not have regularly assigned routes; they provide coverage for open routes in the absence of the normally assigned courier.
• DG specialist requirement: Dependent upon station size and location. Senior Management (MD level) reserves the right to override these requirements.
• Technical Skill Requirements: Must possess a valid driver's license and have a good driving record.
• Complete all basic and recurrency training, including DG certification; maintain accreditation through yearly recurrency training prior to expiration.
• Ability to gain and maintain FedEx DG Specialist certification.
• Good understanding of FedEx products, features of service, and general operations.
• Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations is an asset.
• In the Province of Quebec, must be bilingual (French and English).
• Interpersonal Skill Requirements: Excellent human relations, customer relations and communication skills; good analytical, problem solving, prioritization and organization skills.

Preferred Qualifications

Pay Transparency, Pay and Additional Details: Job posting date 08/30/2025; Job posting end date 09/06/2025 at 3PM local time.

Disclaimer

This job description is general in nature and is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees. The incumbent is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC Windows environment, and must complete recurrent training and maintain annual accreditations where applicable. If located in Quebec, bilingualism (French and English) is required. Driving candidates must have a valid driver’s license and a clean driving record within the past 24 months; driving assessments may be administered during selection.

Employment Equity Statement: At FedEx we value taking care of each other and encourage applications from women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities. Please request accommodations during the recruitment process if needed.