Specialist, Product Enablement and Communications

Mastercard; Vancouver; On-site; CAD 68,000 - 109,000; Full time

Job summary

A leading financial services company in Vancouver is seeking a Product Marketing Manager. This role involves creating and managing GTM materials, collaborating with various teams, and ensuring alignment with company guidelines. The ideal candidate should possess strong storytelling skills with technology and a portfolio demonstrating their past work. A competitive salary range of CAD 68,000 - 109,000 is offered for this position, emphasizing a merit-based inclusive workplace.

Qualifications

• Experience creating technology-related GTM materials.
• Strong grammar skills and familiarity with AP style.
• Ability to develop external communications with legal and privacy teams.

Responsibilities

• Create and manage product-related GTM deliverables.
• Collaborate with product managers and data scientists.
• Align new materials with Mastercard’s copy and style guidelines.

Skills

GTM materials creation

Detail-oriented

Technology storytelling

Collaboration with teams

Knowledge of machine learning

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Enablement and Communications The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.

The Mastercard Identity Network seeks a Product Marketing Manager as part of the Network Enablement team. The ideal candidate should be driven to learn about technology, goal-oriented, customer-focused, collaborative, able to decipher technical initiatives and a strong storyteller.

Role

• Create and/or manage technology one-pagers, briefings, FAQs, newsletters, SharePoint sites and presentation decks
• Deliver input into, manage and/or create product-related GTM deliverables including training, external customer briefings and internal/external emails
• Work with leaders, product managers, data scientists, data experts and engineering to interpret their initiative’s impact for Mastercard and our customers
• Be expected to align new material with Mastercard copy and style guidelines

All About You

• Have a portfolio of past GTM materials describing a new technology, update, feature or platform to market-facing teams and/or customers
• Share experience working with several teams, including legal and privacy, to develop and gain approval for external communications
• Offer an entrepreneurial within a business organization mindset
• Remain competitive, seeking to not only describe our technology, but how we can compete with competitive technologies
• Be detail-oriented to align with Mastercard standards, but creative within those standards
• Be a technology storyteller with solid grammar and style experience (such as AP)
• Have knowledge of or working with machine learning model teams or technologies

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

Vancouver, Canada: $68,000 - $109,000 CAD