Specialist, Change Management

CMHC; Ottawa; Hybrid; CAD 84,000 - 106,000; Full time

Job summary

A leading housing agency in Canada is seeking a Specialist in Change Management to provide comprehensive support for a multi-year business transformation program. This temporary position offers a hybrid work model and requires expertise in change management principles and processes. Ideal candidates will have at least five years of relevant experience and will contribute to advancing the organization's change management capability.

Benefits

Accrued vacation

Annual individual performance bonus

Support for personal and professional growth

Inclusive workplace culture

Qualifications

• Minimum of five years of relevant experience supporting change management on complex projects.
• Good knowledge of change management principles and methodologies.
• Experience developing targeted communications, training and engagement content.

Responsibilities

• Provide change management advisory services to mitigate change risks.
• Collaborate with change management team members and leaders to assess the impact of change.
• Develop materials such as targeted communications and training content.

Skills

Change management

Communication skills

Stakeholder management

Facilitation

Analytical skills

Education

Undergraduate degree in business, technology, social or human sciences

Job description

Job Requisition ID: 11546

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $84699.11 to $105873.89 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Accrued vacation.
• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role

Join the Technology and Business Transformation Team, in the Specialist, Change Management position. In this position, you will provide change management support to our Homeowner Business Transformation (HBT), which is a complex, multi-year program that will enable modern, scalable technology to transform CMHC’s Homeowner Mortgage Loan Insurance systems into an analytics-driven mortgage business. You will also contribute to the advancement of organizational change management capability by promoting the value and role of change management across the organization.

This is a temporary position of a duration of 12 months.

What you’ll do

• Provide change management advisory services to mitigate change risks, support decision‑making, and ensure integration across CMHC’s change initiatives.
• Collaborate with change management team members, cross‑functional teams, and leaders at all levels to assess the impact of change, define solutions for managing it, and develop change strategies and plans.
• Apply the change management methodology to create strategies and detailed plans aligned with project goals.
• Execute on change management plans, tactics, and actions as directed by the project leads.
• Conduct analysis on current and future state environment to identify key findings and recommendations related to communications, training, and engagement activities.
• Develop materials such as targeted communications, training, and engagement content to support the execution of change management plans.
• Monitor and report on progress of the execution of change strategies and plans.
• Offer recommendations to team members and project leaders on best practices and targeted interventions that will manage resistance to change.

What you should have

• An undergraduate degree in a related field such as business, technology, social or human sciences.
• A minimum of five years of relevant experience supporting change management on complex projects.
• Good knowledge of change management principles and methodologies.
• Experience developing targeted communications, training and engagement content.
• A demonstrated experience developing, implementing and measuring change management strategies, plans and tactics, to effectively lead others through change.
• Advanced interpersonal, oral and written communication, facilitation, influencing and stakeholder management skills.

It would be great if you also had

• Change management certification (ADKAR preferred).
• Bilingualism (French and English).

Posting closing date

Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!