Spa Front Desk & Wellness Membership Specialist

Hand & Stone - Jarvis; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A well-respected wellness spa in Toronto seeks a Spa Associate to serve as the first point of contact for clients. This role includes greeting clients, managing appointments, and promoting membership options. Ideal candidates will have excellent customer service skills, strong communication abilities, and a professional appearance. The position offers benefits such as competitive pay and flexible schedules, making it a great opportunity for those passionate about health and wellness.

Benefits

Competitive pay structure inclusive of commissions & bonuses

Steady clientele for RMTs and Estheticians

Flexible schedules to fit your life

In-depth orientation and follow-up training

All supplies provided

Well-stocked treatment rooms

Uplifting team atmosphere

Qualifications

• Must have outstanding customer service skills and excellent personal appearance.
• Clear verbal and written communication is essential.
• Punctuality and reliability are key attributes.

Responsibilities

• Warmly welcome clients upon arrival and on the phone.
• Check in clients through the booking system.
• Multi-task between phones, bookings, and selling memberships.
• Promote health and wellness benefits of massage and skin care.
• Maintain a professional and clean work environment.

Skills

Outstanding customer service skills

Clear and concise verbal and written communication skills

Knowledge of Microsoft Office applications

Willingness to learn Spa Soft

Punctual and reliable

Excellent personal appearance

Job description

A well-respected wellness spa in Toronto seeks a Spa Associate to serve as the first point of contact for clients. This role includes greeting clients, managing appointments, and promoting membership options. Ideal candidates will have excellent customer service skills, strong communication abilities, and a professional appearance. The position offers benefits such as competitive pay and flexible schedules, making it a great opportunity for those passionate about health and wellness.