Solution Engineer

Shakudo; Toronto; On-site; CAD 82,000 - 138,000; Full time

Job summary

Join a forward-thinking company at the forefront of AI and data technology as a Solutions Engineer. In this pivotal role, you will lead technical engagements, demonstrating innovative solutions that align with clients' strategic needs. You will be the trusted advisor, guiding customers through AI strategy and best practices while optimizing their engagement processes. This dynamic team values innovation and efficiency, providing you with the opportunity to work on cutting-edge technologies that reshape how organizations leverage data. If you're passionate about AI and eager to make a significant impact, this role is perfect for you.

Benefits

Cutting-edge technology exposure

Dynamic team environment

Focus on innovation and efficiency

Qualifications

• 2+ years in solution engineering or technical sales in AI.
• Strong understanding of data and AI workflows.

Responsibilities

• Lead technical aspects of sales and customer engagement.
• Educate customers on AI platform capabilities.

Skills

AI Technologies

Problem-Solving

Interpersonal Skills

Communication Skills

Customer Engagement

Education

Bachelor’s Degree in Computer Science

Master’s Degree in Computer Science

Tools

AI Platforms

Data Technologies

Job description

Company Overview:

Shakudo is at the forefront of transforming how data-centric organizations evolve, scale, and optimize their data infrastructure. We provide a seamless, integrated data platform that amalgamates premier open-source technologies into fully managed solutions, minimizing operational costs and complexity for our clients. At Shakudo, we are dedicated to pioneering advancements in AI and machine learning technologies to solve complex challenges and transform industries. Our team is committed to innovation and excellence, pushing the boundaries of what AI can achieve to deliver cutting-edge solutions to our clients.

The candidate must be a U.S. citizen to meet client requirements.

Job Description:

We are looking for a Solutions Engineer to play a key role in our solutions team. This position involves leading the technical aspects of the sales process and customer engagement, from demonstrating our capabilities in AI and machine learning to designing and implementing solutions that align with our clients' strategic needs. The ideal candidate will bring a strong technical background in AI, a passion for problem-solving, and a commitment to delivering value to our customers.

Key Responsibilities

• Act as the primary technical point of contact for customers, engaging with various stakeholders including executives, AI practitioners, data scientists, and engineers.
• Provide expert knowledge on the Shakudo AI platform, educating customers and internal teams on its capabilities and best use cases.
• Develop and optimize customer engagement processes and tools, ensuring efficient and impactful customer engagements.
• Support the technical aspects of sales engagements, including system demonstrations, solution design, and technical validations through proofs of concept (POC). Collaborate with the sales team to ensure a smooth transition of customers to our post-sales support and success teams.
• Serve as a trusted advisor to customers, guiding them on AI strategy, best practices, and end-to-end solutions that include model building, deployment, and management.

Qualifications

• The position is open exclusively to U.S. citizens who are currently residing within the United States.
• Bachelor’s or master’s degree in computer science or a related technical field.
• More than 2 years of experience in solution engineering, technical sales, or a similar role within the data and AI domain.
• Proficient in data and AI technologies, with a deep understanding of data and AI workflows and best practices.
• Strong interpersonal and communication skills, capable of conveying complex technical details coherently to both technical and non-technical audiences.
• Demonstrated ability to develop strategic customer relationships, understanding their business challenges and technological needs.
• Direct experience with cutting-edge data and AI technologies.
• Proven track record of successful technical customer engagements.

Why Join Shakudo

• Work on cutting-edge technologies in data, AI, and high-performance computing.
• Contribute to a platform that reshapes how organizations leverage data and AI.
• Be part of a dynamic team that values innovation, efficiency, and diversity.

$60,000 - $100,000 a year

Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences.