Software Delivery Architect – Assurance

Ciena; Canada; Remote; CAD 104,000 - 185,000; Full time

Job summary

A global tech leader in connectivity is seeking professionals to lead post-sales delivery of solutions. The role requires a Bachelor's degree in a related field and extensive experience in telecommunications and IP/MPLS technologies. Responsibilities include managing project scope and mentoring teams. Attractive compensation range between $104,600 - $184,900 CAD annually.

Qualifications

• Extensive experience in telecommunications Assurance projects.
• Proven consultancy and leadership skills.
• Deployment experience in cloud environments.

Responsibilities

• Lead post-sales delivery of solutions.
• Manage project scope, timeline, and budget.
• Approve design and development documentation.

Skills

Leadership in telecommunications Assurance projects

IP/MPLS expertise (ISIS, OSPF, BGP)

Proficiency in Linux/Unix systems

Communication skills in English

Experience with Kubernetes

Education

Bachelor’s degree in Computer Science or Engineering

Tools

AWS

Nagios

Grafana

PostgreSQL

Clickhouse

Job description

Overview

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute

• Lead post-sales delivery of critical solutions for Blue Planet customers, ensuring high-quality outcomes in collaboration with Professional Services teams.
• Transition project delivery from Sales and manage project scope, timeline, and budget alongside Program Managers.
• Provide thought leadership and resolve complex implementation challenges, offering strategic guidance on requirements and follow-ups.
• Approve design and development documentation, including test strategies, plans, and scripts.
• Facilitate customer workshops and design sessions, creating technical architecture specifications that drive project success.
• Configure and deploy ROA products leveraging deep IP network expertise.
• Mentor teams, fostering consulting and application skills while advocating best practices for Blue Planet solutions.

The Must Haves

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Extensive experience in telecommunications Assurance projects and functional/technical leadership roles.
• Proven consultancy and leadership skills within Professional Services organizations.
• Expertise in IP/MPLS technologies (ISIS, OSPF, BGP, MPLS Services).
• Proficiency in Linux/Unix systems, Kubernetes, Python, and database management (PostgreSQL, Clickhouse).
• Deployment experience in cloud environments (AWS/Azure/GCP) and monitoring tools like Nagios and Grafana.
• Strong communication skills in English, both written and oral.

Nice to Haves

• Cisco certifications (CCNA, CCIE).
• Familiarity with Apache Kafka and traffic monitoring protocols (NetFlow/Sflow/Cflow).
• Experience with source control systems (GitHub, Bitbucket) and ticketing platforms (JIRA, Salesforce).
• Knowledge of SQL and SNMP, Syslog, ICMP, SSH retrieval methods.
• Exposure to software installation prerequisites such as server hardware and network infrastructure.
• Demonstrated ability to adapt to change and solve complex problems independently.
• Ability to travel as required.

#LI-BS1

Pay Range

The annual pay range for this position is $104,600 - $184,900 CAD.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Not ready to apply?

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Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

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