Social Media / Marketing Assistant

22 Sierra Coffee Co.; Vernon; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A coffee company is seeking a passionate Social Media Assistant to help with content creation and social media management. Responsibilities include posting on platforms like Instagram and Facebook, creating newsletters, and engaging with customers. This part-time role requires creativity and experience in handling e-commerce brand accounts. The candidate must be 18 years or older and preferred candidates include veterans or their family members.

Qualifications

• 18 years or older.
• Experience managing accounts for e-commerce brands.
• Experience creating content for different social media platforms and scheduling posts.

Responsibilities

• Post to and manage notifications for Instagram, TikTok, and Facebook.
• Create content for social media platforms and newsletters.
• Respond to direct messages in a timely manner.
• Drive sales through customer engagement and product knowledge.

Skills

Creativity

Problem-solving skills

Exceptional interpersonal skills

Strong written communication

Proficiency in Adobe tools

Social media management

Customer engagement

Tools

Adobe Photoshop

Adobe Illustrator

Meta Business Suite

Klaviyo

Job description

Overview

At 22 Sierra, we are about more than just coffee. We are about service, both in community and to our country. 22 Sierra is coffee for members and supporters of our military, veteran, and first responder communities. We are looking for passionate, hard-working individuals to join our growing team at HQ.

Summary / Objective

As a Social Media Assistant, you will assist with content creation and planning, social media management, and creating newsletters and other ads. As a unique perk, you will have the ability to work with the social media team at Grunt Style for collaborative content and initiatives. This is a part-time, hourly position. Additional duties may be assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in a team and independently
• Able to follow instructions and complete tasks without close supervision
• Creativity and strong problem-solving skills
• Exceptional interpersonal and written and verbal communication skills
• Proficient with Adobe tools such as Photoshop and Illustrator
• Proficient with Meta Business Suite and Klaviyo newsletter software
• Ability to anticipate customer's needs
• Ability to recommend merchandise to customers
• Regular attendance is critical to the operation of our business

Job Duties

• Post to and manage notifications for Instagram, TikTok, and Facebook
• Create content for each social media platform as well as newsletters
• Respond to all direct messages in a timely and professional manner
• Drive sales through engagement of customers, suggestive selling, and product knowledge
• Be enthusiastic and informative about all 22 Sierra products
• Work as a team to achieve sales goals
• Maintain all visual standards and expectations
• Take direction from and report to assigned supervisor
• Ability to learn and follow processes and comply with regulations
• Strong sales and customer service orientation, relationship-building
• Organization, time management skills, ability to multi-task
• Company and product knowledge
• Dependability, trustworthy, integrity
• Team player, company supporter

Requirements

• 18 years or older
• Veteran, or family of veteran, preferred
• Experience managing accounts for e-commerce brands
• Experience creating content for different social media platforms and scheduling posts
• Experience with Adobe; Canva will not be used for 22 Sierra content
• Experience with photography and Adobe Lightroom is a plus

Supervisory Responsibility

None

Fast-paced, high pressure at times. Must be willing to have a flexible schedule if needed by management.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Frequently required to communicate verbally and conduct conversation in person and on phone
• Frequently required to operate buttons and controls on coffee equipment and point of sale systems
• Repeated reaching, grasping, stooping, kneeling, and crouching
• Ability to lift and / or carry up to 40 pounds
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus
• The noise level in the work environment is typically moderate

Position Type / Expected Hours of Work

This position is part-time and located at the Mount Vernon, MO HQ with the opportunity for remote work.

Travel

Travel will be required for offsite events. Mileage will be paid or transportation will be provided.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Management may change duties, responsibilities, and activities any time with or without notice.

EEO Statement

22 Sierra provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 22 Sierra complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

J-18808-Ljbffr