Snow School Manager

Canada West Ski Areas Association; Manning Park Resort; On-site; CAD 30,000 - 60,000; Full time

Job summary

A mountain resort operator in Manning Park, BC is seeking a Snow School Supervisor to lead and mentor instructors, oversee snow school activities, and provide an exceptional experience to guests. The ideal candidate holds a Level 1 Ski or Snowboard Certification and possesses strong leadership and multitasking skills. This seasonal role includes benefits like free rent and seasonal activity passes, with opportunities for cross-training in other departments.

Benefits

Free Rent

Free Seasonal Activities Pass

Food & Retail Discounts

Monthly onsite Medical & Wellness Services

Qualifications

• Strong leadership skills for mentoring and training instructors.
• Ability to work in fast-paced environments and manage multiple responsibilities.
• Good physical condition to perform manual labor in outdoor conditions.

Responsibilities

• Train and lead Snow School Instructors.
• Oversee Snow School Activities and manage schedules.
• Instruct guests of all ages on skiing or snowboarding.

Skills

Leadership skills

Multitasking

Time management

Customer service

Education

Level 1 Ski or Snowboard Certification

Tools

Excel

Online sales platforms

Point-of-Sale (POS)

Job description

Overview

Do you love exploring and playing in the outdoors, making new friends, hanging around the campfire, canoeing, kayaking, stand up paddle boarding, snowboarding, skiing, and snowshoeing? Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life, and enjoy outdoor fun and adventure, this is a great place to work. Staff housing is available, so your dream of living in the mountains is part of your adventure at Manning Park Resort.

We are presently searching for our next great team member as a Snow School Supervisor to join our Alpine Guest Services team. If you can provide our guests with an amazing experience, combined with working as an energetic part of our resort, we want to hear from you.

Responsibilities

• Train, mentor and lead Snow School Instructors
• Oversee Snow School Activities and report directly to the AGS Manager
• Monitor and delegate lessons to Snow School Instructors
• Manage Snow School Schedule and lesson availability to maximize the use of snow school products
• Communicate with guests over snow school specific enquiries and provide in-depth information to help guests purchase the correct services
• Instruct and coach guests of all ages and abilities to ski or snowboard within your instructor’s certification level in a group or one-on-one setting
• Properly assess students of their ability and place them in the appropriate groups
• Set up and take down lesson equipment, crowd control measures and snow school signage
• Assist guests with products & services; in-person, by phone, and by e-mail
• Prepare guest orders of rental equipment, snow school lessons, and/or lift tickets; processing payments through point-of-sale system as required
• Maintain a safe & clean environment for guests and colleagues at all times, including cleaning washrooms, cleaning floors and keeping
• Shoveling snow and maintaining a clear and ice-free environment around staff and guest buildings
• Follow outlined policies to find solutions to guests’ issues
• Assist with sales system issues and reports
• Assist in the marketing, promotion and sales of Manning Park Resort products (ski school, group bookings, season passes and/or day tickets)
• Create and promote new and unique products and events to increase visitation and participation in the sport
• Oversee the terrain park
• Coordinate with operations for tasks and projects that need to be completed around the Alpine area
• Other tasks as required

Job Requirements / Qualifications

• Level 1 or higher Ski or Snowboard Certification is required
• Strong leadership skills and the ability to multitask
• Responsible and self-motivated individual able to assess and prioritize necessary duties
• Ability to work in a high-paced environment as both an individual and team player
• Effective time management and organizational skills
• Strong computer skills including Excel, online sales platforms & POS
• Will be required to work Weekends & Holidays
• Good physical condition; able to work in outdoor, adverse weather conditions and perform manual labor

This is a Seasonal Position so you must be able to commit to the role for the full Winter Season (November-April). As a seasonal team member you may be presented with opportunities to cross-train and support in other departments to meet seasonal demands.

Benefits

• Free Rent – Biweekly Utilities of $170 (Including water, hydro, waste & heat)
• Free Seasonal Activities Pass (Alpine & Nordic in Winter, Boathouse in Summer)
• Free Rentals & Lessons (Alpine & Nordic in Winter, Boathouse in Summer)
• Monthly onsite Medical & Wellness Services
• Regular Grocery Pick Up Service
• Food & Retail Discounts in our Country Store, Pinewoods Restaurant, Bears Den Pub & Daylodge