Smart Utilities - Senior Manager/Associate Director

Capgemini; Mississauga; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading consulting firm in Mississauga is seeking a Senior Manager/Associate Director for Smart Utilities. This role requires a dynamic leader to develop strategies aligning with customer needs and industry trends. A successful candidate will have 6-8 years of experience in the Power & Utilities sector, strong leadership and communication skills, and proven expertise in managing consulting engagements. This position not only drives proposals but also builds relationships with clients across Canada, ensuring effective delivery of solutions.

Benefits

Healthcare including dental, vision, mental health

401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits

Mentoring and coaching programs

Qualifications

• 6-8 years of experience in Electric Transmission, Distribution, Generation, Regulatory, or Customer industries.
• Understanding of business processes in Power and Utilities.
• Experience in consulting and managing engagements.

Responsibilities

• Lead proposals and commercial propositions that address client needs.
• Conduct market analysis and develop strategy roadmaps.
• Manage client engagements to ensure quality and adherence to budgets.

Skills

Leadership skills

Communication skills

Problem-solving skills

Client management

Operational efficiency

Cross-functional team coordination

Education

Bachelor’s degree in business, IT, Engineering, Economics, Finance or related field

Job description

Job Description - Smart Utilities - Senior Manager/Associate Director (082453)

Smart Utilities - Senior Manager/Associate Director - 082453

We are seeking a dynamic Smart Utilities leader to lead proposals and commercial propositions that align with customer needs and deliver consulting engagements that solve complex issues in the Power & Utilities for clients across Canada. This individual will build credibility by knowing what's happening in clients' businesses and with their competitors.

Key Responsibilities:

• Develop strategy and technology roadmaps aligned with regulatory requirements, utility goals, and customer experience priorities.
• Lead digital grid initiatives, such as demand-side management, outage management, DER integration, and time-of-use billing.
• Collaborate with business, IT, operations, cybersecurity, and vendor teams to define architectural standards and design patterns
• Participate in new business opportunities by developing ideas and solutions
• Lead proposals and commercial propositions that align with customer needs and differentiate Capgemini from the competition
• Collaborate with business, IT, operations, cybersecurity, and vendor teams to define architectural standards and design patterns
• Effectively navigate ambiguous and complex relationships and contexts with a very good level of emotional intelligence, leveraging differences, asking questions, and supporting coaching and feedback
• Adapt to varied cultural and personal styles to work effectively with others' differences, concerns, and motivations.
• Collaborate actively with subject-matter professionals, product owners, end users and client stakeholders
• Provide strategic insights and oversight for team members, anticipate client needs and be responsive to clients as part of engagement delivery; monitor service quality in respect of specific client requirements
• Successfully manage engagements to schedule and budget
• Stay up to date with industry trends, developments, technologies, and new digital grid technology capabilities; actively share these with team members and apply to existing engagements.
• Model effective collaborative behaviors when working with individuals, teams, clients, and technology partners
• Ensure adherence to regulatory standards (e.g., NERC CIP, ISO, IEC), data privacy laws, and security best practices.
• Develop account plans and coordinate delivery of a range of service offerings, building trust by mobilizing the right resources and facilitating consistent quality
• Participate in new business opportunities by developing ideas and solutions

Stay current with the latest trends in the Power & Utilities industry to be a trusted advisor/subject matter expert for our client's business

Required Skills & Qualifications:

• A bachelor’s degree in business, Information Technology, Engineering, Economics, Finance, or related field
• Proven 6-8 years well rounded work experience in one or more of the following industries: Electric Transmission, Distribution, Generation, Regulatory, or Customer
• A solid understanding of operations, business processes, use cases, business value and OT vendor landscape for Power and Utilities clients
• Lead Consulting engagements with multi-disciplinary global teams that solve complex issues in the Power & Utilities industry
• Operational Technology (OT), customer strategy, and/or AMI experience through operations or delivering consulting services to Power and Utilities clients would be an asset.
• Successfully manage engagements’ time and budgets
• Communicate complex messages and implement difficult decisions while building and maintaining strong relationships based on trust
• Maximize operational efficiencies on engagements
• Excellent leadership and management skills
• Proven ability to build, manage and foster a team-oriented environment
• Demonstrated ability to have worked on complex problems requiring cross-functional team coordination
• Proven ability to work creatively and analytically in a problem-solving environment
• Strong client management, road mapping, and workshop facilitation skills
• The flexibility to expand horizons and gain competence in multiple digital grid domains
• Excellent communication skills (written and verbal) and the ability to clearly communicate with leadership and colleagues about technical capabilities, limitations, issues and recommendations.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.